False Positive ?

Discussion in 'ewido anti-spyware forum' started by jiskefet, Dec 17, 2007.

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  1. jiskefet

    jiskefet Registered Member

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    Hi, i did a scan with Avg antispyware free and it came up with this,

    HKU\S-1-5-21-1229272821-412668190-839522115-1004\Software\Valve\Steam\Users\33313890\friends\25750925\\name -> Adware.CoolWebSearch : Ignored.

    false, save to delete ?
     
  2. karl.ewido

    karl.ewido former ewido team

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    Location:
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    Please use Windows Registry Editor (regedit.exe) to export this detected key and send us a copy of the exported *.reg file:
    http://www.ewido.net/en/malware/

    NOTE: Make a backup only of this detected key and NOT of the whole registry.
     
  3. jiskefet

    jiskefet Registered Member

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    Oke i uploaded the reg file to ''you'', do i have to put the file in quarantine or just ignore it for the moment ?
     
  4. karl.ewido

    karl.ewido former ewido team

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    The detection of this Registry key will be fixed with the next Signature Update. In the meantime you do not need to move it to the quarantine, just ignore the detection.
     
  5. jiskefet

    jiskefet Registered Member

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    Thanks for the fast reply/support :thumb:
     
  6. Nuke

    Nuke Registered Member

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    Okay, I have read everything and now I am up to speed.

    I deleted the Worm Downloader from my computer. What's next? Do I need to uninstall and reinstall Nod32? Should I do a system restore?

    TIA.
     
  7. karl.ewido

    karl.ewido former ewido team

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    Location:
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    Nuke, if you really deleted the NOD32 file and you did not choose to make a backup in the AVG AS Quarantine module, you must reinstall the whole NOD32 Software. This false detection of the NOD32 file will be fixed soon with a new Signature Update.

    Sorry for the inconvenience.
     
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