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As of August 15, 2009: Please be aware that the Acronis Forum sections have closed. No new threads or replies may be made in these sections. See this announcement for more information.
 
 
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  #1  
Old June 5th, 2007, 12:52 PM
cepera cepera is offline
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Join Date: Jun 2007
Posts: 1
Default Acronis Bootable Agent IP address ???

Hi guys!
When I boot some workstations with Acronis Boot CD it does not give me any IP address on top of the window.
DHCP Server is running.
TIA

P.S. I also tried this:
F11 at boot menu
quiet if=eth0 ip=x.x.x.x dns=x.x.x.x gw=x.x.x.x mask=x.x.x.x
still same problem.

Last edited by cepera : June 5th, 2007 at 01:35 PM.
  #2  
Old June 5th, 2007, 05:09 PM
Menorcaman's Avatar
Menorcaman Menorcaman is offline
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Join Date: Aug 2004
Location: Menorca (Balearic Islands) Spain
Posts: 4,661
Default Re: Acronis Bootable Agent IP address ???

Hello cepera,

This is a duplicate of your earlier thread, which I have now deleted.

Regards

Menorcaman
  #3  
Old June 6th, 2007, 08:40 PM
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Acronis Support Acronis Support is offline
Acronis Support Staff
 
Join Date: Apr 2004
Posts: 25,885
Default Re: Acronis Bootable Agent IP address ???

Hello cepera,

Thank you for choosing Acronis Corporate Disk Backup Software.

Please make sure you use the latest build of Acronis True Image. To get access to updates you should first register your software. Don't forget to update all installed components and recreate Acronis Bootable Rescue Media after updating.

If updating doesn't solve the problem, please try booting with "acpi=off noapic" parameter as it is described in Acronis Help Post.

If the issue persists, please collect some information to let us investigate it thoroughly:

- Boot the computer from Acronis Bootable Rescue Media, remove the "quiet" parameter and wait for # prompt to appear;

- Insert a diskette in a floppy disk drive and issue the following commands;

cd tmp
mkdir mntdir
mount /devfs/floppy/0 mntdir
cat /proc/net/dev > mntdir/net.txt
asamba dhcp -n > asa_dhcp.txt
asamba masters > asa_mast.txt
sysinfo > mntdir/sysinfo.txt
umount mntdir

- Collect the net.txt, asa_dhcp.txt, asa_mast.txt and sysinfo.txt files from the diskette.

Then submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with a solution.

Thank you.
--
Marat Setdikov
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