I LOST THE EMAIL CONTAINS USER NAME AND PASS WORD......WHAT SHOULD I DO?

i lost the e-mail contining user name and password.

i tried to register again .......no answer
i sent an e-mail.........no answer ( the e-mail was sent to (sales@eset.com))

now it's been three days ...... the program is not updated and there is no answer.

please..............what should i do?

 

Hi Mahmood, welcome to Wilders.

I'll ask someone from Eset to take a look at this thread.

Cheers

 

Hello Mahmood,

Click here and enter the email address you used when purchasing. A copy of your license email should arrive in your inbox within a few minutes. If you purchased through a reseller, please contact them for your license details.

If you have no luck, send an email to support [at] eset.us and we'll get your details to you ASAP.

Cheers,
Bnadicoot.

 

I wish I got that kind of support. I emailed the Aus guys and they got up me. Saying I should have saved the info.

 

What a shame !

 

I know. I thought it was totally unprofessional.

 

And what else did they say?

I know for a fact that they provide reissue of a Username and Password, even though quite clearly in the very 1st line it says:

and the 2nd line states:

I think that is exceptionally clear. I'm just wondering, which line you had a problem with?

Blackspear.


EDIT: The exclamation marks are a direct quote of the first 2 lines from every license sent out in Australia, not something that I have added.

 

@Blackspear

**********************************************
I know for a fact that they provide reissue of a Username and Password, even though quite clearly in the very 1st line it says:
Quote:
!!! PLEASE PRINT THIS LICENSE AND STORE IT SAFELY !!!
and the 2nd line states:
Quote:
!!! A $10 SEARCH FEE APPLIES TO REPLACEMENT LICENSES !!!
I think that is exceptionally clear. I'm just wondering, which line you had a problem with?
**********************************************


No doubt. THIS reaction is UN-professional and slightly agressive...
A $10 fee for what To tell a paying customer his license data? And please: Stop shouting loud.( even as a Mod...)

 

Off-topic resonse removed. I'll lock this up since the answer was given right here. Obviously Eset will re-open if they feel any need.