I use a pentium 4 sytem with winxp home, 512mb ram, 3 hdds (80+40+80gb) with avast antivirus and ewido anti-malware. The system is infected with two malwares Jrojan.Pakes and Trojan.dialer.pz which ewido is effectively stopping but it comes again and again. I have done a clean scan in safe boot mode since I didn't want to lose the settings of system restore points. Ewido has not detected it while scanning in the safemode. Many suggested that I should disable the system restore and then do the scanning. I dont want to run the risk of losing all the restore point. Is is possible to save the stored restore points so that I can put it back after the scan. Kindly advise. pscraja.
No it isn't possible. I would suggest you don't disable system restore just yet - it's not going to solve your problem. The reason for disabling system restore is to clean out possibly infected restore points so you do not re-infect yourself again, but you would normally do that as part of a cleaning program. The thing to do at the moment is to download HijackThis:- http://www.spywareinfoforum.com/~merijn/downloads.html and prepare a log which you will need to submit to a suitable Forum, here are some suggestions:- http://gladiator-antivirus.com/forum/index.php?showforum=170 http://bfccomputerhelp.com/index.php?showforum=5 http://forums.subratam.org/index.php?showforum=7 Just select one Forum to post to. Your problem probably needs special attention since I don't think regular scanners will deal with it.