Scheduled Tasks Not Running

Having a problem getting scheduled images to run. It shows the task as being scheduled to run on Weekdays at 4:30 PM, but it never starts. Any ideas would be appreciated.

Attached is a screenshot of the scheduled task. Running version 8.0 build 941

tks,
Ed

 

Hello Ed,

Thank you for choosing Acronis True Image Corporate Workstation (http://www.acronis.com/enterprise/products/ATICW/).

Could you please do the following:

- Download the http://www.acronis.com/files/support/schedmgr.exe file;
- Start the Command Prompt from Start -> Programs -> Accessories menu;
- Run the following command in the folder you saved the file to:

schedmgr get report > schedreport.txt

- Send the created schedreport.txt file to support@acronis.com along with the link to this thread.

Also please launch Acronis True Image and in the main screen open "Tools" -> "Show Log", highlight the corresponding log entry (if there any), click on the diskette picture above and save the log file. Please send this log file to support@acronis.com along with the info mentioned above.

Thank you.
--
Ilya Toytman

 

I'm having the exact same issue. I will post the information requested.

 

Me too - Scheduled tasks not been running for nearly a week now!

I'll submit a log report as well.

 

I have the same problem. Did someone finally solve the problem?
I don't like the idea to buy software for 500€ that actually doesn't work.

 

Ah, well I have Acronis True Image Server 7.0 latest build. So it's even an old problem, huh?

 

Hello ErikG,

Thank you for choosing Acronis Server Backup Software.

The error mentioned above may be caused by different reasons. We regret to inform you that we do not support Acronis True Image 7.0 Server any more. Please download free trial version of Acronis True Image 8.0 Server from http://www1.acronis.com/enterprise/download/ATISWin/ and see whether the problem persists. If so please follow the instructions given in my previous post.

Thank you.
--
Ilya Toytman

 

I'm having same problem too with build 945

 

I have the same Problem too! I use true image server windows build 826... I also don't like the idea to buy software for 500euro that doesn't work... The Acronis Support couldn't help me so far....

 

Hello Tarek,

Thank you for choosing Acronis Disk Backup Software.

Could you please let me know your Acronis request # which was sent to you in autoreply to your first letter? I will find out how the investigation is going.

Thank you.
--
Ilya Toytman

 

The Request id is 231586. But its all in German.... In the last mail i was told to wait for the next update and test my problem again.

 

Hello Nicolas Cam,

Thank you for choosing Acronis Enterprise Disk Backup Software.

Please update your copy of Acronis True Image 8.0 Enterprise Server to the 1143 build. In order to get access to updates you should register account on our site (or just log in if you have already created it) and then register your copy of the product.

If the problem remains, please contact us.

Thank you.
--
Irina Shirokova

 

I Updated my True Image Server for Windows to Build 859. In my case the Bug is fixed now!!!

 

But build 859 has major issues! Don't use it and put up with your scheduling bug a bit longer.