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Old April 29th, 2011, 01:22 AM
Marcos Marcos is offline
Eset Moderator
 
Join Date: Nov 2002
Posts: 14,185
Default Re: BackupAssist and NOD32 Incompatibility

Hello,
the fact that ekrn is listed as the culprit does not necessarily mean that the problem actually lies in ekrn. First of all, make sure that the isssue occurs with the latest version of EAV 4.2.71 installed. If so, please get a complete memory dump generated during BSOD. When done let me know so that I can provide you with further instructions.