Can't install NOD32 Security Beta 2

Discussion in 'ESET Smart Security v3 Beta Forum' started by Robert Johnson, Aug 26, 2007.

Thread Status:
Not open for further replies.
  1. Robert Johnson

    Robert Johnson Registered Member

    Joined:
    Apr 2, 2007
    Posts:
    9
    I tried to install NOD32 Security Beta 2 ontop of Beta 1 as suggested, this didn't work, so rebooted, uninstalled Beta 1 and tried again, but I just get the following message...

    "This product does not support upgrade from older versions of NOD32. Please unistall NOD32 and run the installer again"

    I am Baffled. NOD is completely off my system now. I originally bought a 2 year licence for Virus protection, installed Beta 1 with no problems, but this has left me baffled?

    Any Ideas...?
     
    Robert Johnson, Aug 26, 2007
    #1
  2. ronjor

    ronjor Global Moderator

    Joined:
    Jul 21, 2003
    Posts:
    164,045
    Location:
    Texas
    When you uninstall the beta, make sure you go documents and settings, all users, application data (which is hidden by the way and you will have to set your computer to view hidden files), you will find an Eset folder. Delete that folder after you uninstall the beta.

    Then try a reinstall.
     
    ronjor, Aug 26, 2007
    #2
  3. Robert Johnson

    Robert Johnson Registered Member

    Joined:
    Apr 2, 2007
    Posts:
    9
    I am using Vista. Found the hidden folder and deleted it, but still get the same message...Is there anything else I can try? I can't go back to the likes of Norton..



    "This product does not support upgrade from older versions of NOD32. Please unistall NOD32 and run the installer again"
     
    Robert Johnson, Aug 26, 2007
    #3
  4. ronjor

    ronjor Global Moderator

    Joined:
    Jul 21, 2003
    Posts:
    164,045
    Location:
    Texas
    ronjor, Aug 26, 2007
    #4
  5. Robert Johnson

    Robert Johnson Registered Member

    Joined:
    Apr 2, 2007
    Posts:
    9
    Thanks. Works now.
     
    Robert Johnson, Aug 26, 2007
    #5
Thread Status:
Not open for further replies.
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...