Securon, Exceptions can be added under Manage > Always Allowed. VIPRE does also use caching for both Active Protection and scans. You can...
Atul88, We are working on improving scan times with our next core update which should be going out in a definitions update in the near future....
Yes, I believe we have currently released it to 25% of the user base and will increase it another 25% next week. If you'd like to install it now,...
Page42, This release contains additional fixes that include stability and robustness improvements throughout the product, including definition...
Kent, I'm glad to hear you were able to resolve the issue. Feel free to let me know if you run into any further trouble and I'll be happy to help.
Kent, I've tried reproducing this in several different ways and have not seen any issues running the two programs. This seems to be something...
Kent, There are a couple other easy things we can try to attempt to narrow down the conflict. You can try disabling Active Protection in...
Kent, If it makes it easier, once you get into this state again, you can go into safe mode and setup the selective startup that way.
Kent, in that case, I'd like to try having you try a diagnostic startup of the system with only VIPRE and Webroot running. To do this, click...
Puff-m-d, I missed the fact that you were sometimes seeing a BSOD when I first read your comment. If possible, I'd like to collect a minidump...
Puff-m-d, are you using VIPRE Internet Security or just VIPRE Antivirus on this system? I'm going to test this out and see if I can reproduce the...
The information on that site is updated automatically. It looks like there was a problem causing it not to update the information properly....
BonskY, No, what I mean is that you want to install the free trial then enter your registration key to enable your subscription. After you...
The trial is the same as the full version. You just need to enter your key into VIPRE to register the paid product.
Ibrad, I've not heard of this issue before. I'll see if I can reproduce this and add a bug report.
Ibrad, It sounds like you're seeing a software update prompt at the same time a definition update is occurring after you installed a version...
The same block list that is included in ClearCloud is used by VIPRE Premium and VIPRE Internet Security's Web Filtering. The only difference is...
There are no plans to change this policy. All software updates are free for customers with a valid subscription.
HIPS is staying. I believe anti-spam should work for any email accounts that our previous Email Protection would work for but I'm truthfully...
The caching you're referring to that 4.0 uses is for Active Protection. 5.0 still uses this for AP but we also have a new caching for scans....
We have implemented this but it is only currently available for scheduled scans and is disabled by default. To enable it, open VIPRE. Go to...
Stapp, I believe this is four days generally but it's based off of the incremental updates we currently have hosted. The reason we require a...
Here's the new tray icon: [IMG] And the new UI: [IMG]
NEW TRAY ICON!!!! Also all this other stuff: OVERVIEW GFI Software is very pleased to announce the beta release of VIPRE Antivirus 2012...
I believe we are actually trying to get into the AV-Comparatives testing right now. From what I understand, they need to drop another company...
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