So I heard back on these issues again and it appears that - barring any last change - the verdict is that Acronis refuses to fix these bugs in...
I agree with all you say. It's not tech support itself that I blame. It's the development staff. And it really ticks me off because most likely...
Maybe you didn't understand my ordeal. This went from support up to the developers months ago! Instead of fix it they DID just tell me to wait for...
Well you may be right, but I can tell you that if they don't fix these bugs after all I've been through with them helping them find the bugs,...
You're welcome Gokumura. Hope it all works once set up.
Ok I will be waiting for a response (yet again). I will keep everyone posted on how long it takes to get a response and whether it's a real...
I've had that too. As long as you do a manual uninstall, you can be sure it's totally uninstalled. See http://kb.acronis.com/content/1809...
I went through this exact same issue. Echo Workstation with Universal Restore will do restore to other hardware. Home 2009 has no Universal...
I have found the customer support to be a mix. I've always been able to get someone and they seem to really take an interest. But as far as...
I first bought True Image Home 2009 several months ago. It worked great and I was very happy with it. But when I found out that I couldn't restore...
In the knowledge base there are articles for full manual uninstall of other versions like True Image Home 2009 and True Image Echo Workstation....
Thanks Colin. So that seems to confirm it. I just need to get standalone ABR 10 Workstation instead of Advanced. So that's what's being worked on...
Well I called support today and what they said is that ABR Advanced Workstation needs license server by just plain ABR Workstation does not. Is...
I want to uninstall Echo and install ABR from scratch to make sure it works that way. Because if I ever have to reinstall everything, that's how...
I'm confused. I already have Echo Workstation. I'm talking about needing the installers for ABR 10 and Universal Restore for ABR 10. You...
Oh, I thought the upgrade process only works on top of Echo Workstation? You mean if I go through it I will end up with a setup file that is...
I have Echo Workstation and am qualified for a free upgrade to ABR 10. However, I don't want to leave Echo on my computer and use this complicated...
Howard, Thanks, I read some of your earlier posts on the issue. But this is different from your situation. This is 100% only limited to Echo...
Grover, Thanks for replying. You're really reading my mind :) I was on Live Chat for a while earlier getting them the files they requested...
Sheiber, I understand all of this. But as I've repeated, Process Explorer shows that there ARE handles still open to the .tib files I've used...
Grover, Thanks, this is another decent workaround that you suggest. But Process Explorer already gives me a workaround. I'm able to eventually...
Yes that's the problem. As I mentioned, in Process Explorer I can see that explorer.exe is holding onto the handle of the .tib file. The only way...
This especially happens when I open a .tib file by simply double clicking on it on my external USB drive, but also seems to happen after a variety...
Ok but you didn't answer this part: "Ok I changed it to full control for the user under which I use Echo Workstation to create the images. This...
Oleg or someone from Acronis, can you please reply to my last message on this thread. Thank you.
Separate names with a comma.
