Hello all, Evidently time flies - it's coming up on four years since the acquisition of Prevx! The users here at Wilders have been absolutely...
I agree with Marc's response, and the Lastpass tool works quite well to check your existing sites. Neither WSA nor our infrastructure are...
Understood - and no problem at all!
We have identified one case, causing some of STV's issues, and are still making progress on the rest. The latter is being caused by a resync...
Hmm... without being accused of giving the most mundane debugging solution imaginable, could you see if rebooting clears it? If the process in...
I've edited this post now - thanks!
Yes, just uninstall it using Add/Remove Programs, and don't shut it down first (otherwise it won't be able to uninstall). The additional tools...
The endpoint agent software UI can still be used if the device is taken out of being centrally managed.
A file could be known good but if executed in a manner deemed suspicious, it could still be flagged. I still just suggest sending in a scan log...
The file in the screenshot is under system32 rather than the Windows root, which is what I haven't seen before, hence the suspicion.
I don't have that file on my system - it could possibly be malicious, but I suggest writing into our support inbox to have them check your...
It may have been necessary to run a manual update if your software was blocked from updating before. However, you can just run the newer version...
Thanks - we're aware of the case where the web filtering components won't be updated if auto-updates are disabled, and it's currently on the list...
Some of this data is not exposed centrally through easy-to-use commands but under development to be extended. I suggest writing in to our...
WSA reports the last seen filename associated with a particular hash, so this just means that the file under System Volume Information was scanned...
We extended the original group of beta keys which were handed out, so even if you aren't using that one right now, it should have added duration...
That's correct - it hides all information about the keycode (including the expiration time).
FYI - all of the current beta keys should now be bumped up by 365 days. Thanks again for all of the help as always :thumb:
Yes, provided the browser version is compatible, we'll show the check marks in search results on Google/Yahoo/Bing.
That's correct - IE blocks extensions from accessing browser data when in private mode. Let me know if you have any other questions!
That would definitely help - thanks!
Thanks for the post - 3,500 licenses can certainly cause some difficulties to manage! Could you send me your email address via private message so...
I don't think so, and I'm not certain that the number of threats is matching up evenly to the complete list either... I'm still investigating to...
The file name changes are normal - WSA uses the last filename seen associated with a certain hash, which means it could be in a temporary location.
Thanks, could you see what value is shown under your PC Security panel and if it is different to 5 in your UI?
Separate names with a comma.