Hi, I'm glad I was able to provide you all with the correct information regarding this issue. Thanks again, Mike
Hello, This is Mike from the Norton Authorized Support Team responding to those of you who have had problems updating Malwarebytes with Norton...
Hi DVD+R, This is Mike from the Norton Authorized Support Team. Please follow the instructions in the following document to properly...
Hi lu_chin, The message that you see when you selected the "OK" button after choosing the drive/subfolder is a bit confusing, I agree. However,...
Hi lu-chin, Can you please clarify what you are trying to exclude from scanning and why? To keep your system secure you never want to...
Hi gery, This is Mike from the Norton Authorized Support Team. You can install the English version of Norton Internet Security 2010 and you...
Hi xxJackxx, This is Mike from the Norton Authorized Support Team. As "Victek123" pointed out, there is the option to exclude certain files...
Hi coolbuy, This is Mike from the Norton Authorized Support Team. The issue you are having with NIS 2010 consuming more resources can be due...
Hi EliteKiller, There are a few reasons why the seamless upgrade did not occur on these machines. One scenario would be that if the machine...
Hi Len, This is Mike from the Norton Authorized Support Team. The Optimizer function in Norton Internet Security 2010 uses the Windows...
Hi Longboard, Thanks for the response and I am happy to hear that you have successfully updated to Norton Internet Security 2010. I have...
Hi Longboard, As I had stated in my previous posting, the installer for the 2010 version of Norton Internet Security has the ability to do an...
Hi Hugger, I am glad I could provide you with the correct information regarding the use of Norton Internet Security 2010 along with other...
Hi Hugger, This is Mike from the Norton Authorized Support Team. Norton Internet Security 2010 contains a real-time scanning and protection...
Hello David, I apologize for posting the incorrect link in my previous posting. The update process is actually fairly simple using the Norton...
Hi david_h, This is Mike from the Norton Authorized Support Team. To download the latest version of most Norton products, all you have to do...
Hi EliteKiller, I'm glad I was able to help you out and provide you with the correct information. The installer for the 2010 Norton products...
Hi EliteKiller, The installer for Norton 2010 products is designed to do a Seamless upgrade from most previous versions of the product. This...
Hi icr, A 2Mbps is sufficient enough that it should not cause a noticeable slowdown when scanning. However, you may want to contact your ISP to...
Hi icr, What are the specs of your computer? Also, what type and speed of internet connection are you using? The reason why the scan may...
Hi icr, This is Mike from the Norton Authorized Support Team. Are you referring to scanning an individual file by choosing the "Check a...
Hi Percival, This is Mike from the Norton Authorized Support team. It looks like you have received assistance from the other forum members...
Hi zfactor, This is Mike from the Norton Authorized Support Team. The first step I would suggest that you try is to manually run the "Norton...
Hi gery, This is Mike from the Norton Authorized Support Team. It sounds like the updates to Norton 360 version 3 did not get applied...
Hi Len, This is Mike from the Norton Authorized Support Team. Which version of Norton Internet Security are you running? If you are using a...
Separate names with a comma.