Hello, we still release Signature updates for the AVG Anti-Spyware, also for the old ewido Software Versions. It is possible that currently...
Did you use the ewido or AVG Anti-Spyware Software in the past? For the case you used the ewido Software, please check in your program files...
Sorry for the delay. The Windows Security Center does not recognize all installed Security Software, in the past maybe it has not recognize...
If we stop supporting the AVG Anti-Spyware products, this includes also the end of the Signature Updates for the old ewido Anti-Spyware Software...
You can try to reinstall the old ewido Software over your old Installation. If you cannot find your Setup of this old ewido Version, you can try...
The AVG Anti-Spyware is not dead, but we have since a few days problems with the Server so we were not able to release new Updates for the AVG...
Please close all open Internet Explorer and Firefox Windows and then try again to remove the Cookies with the AVG Anti-Spyware.
Please send us the detected files in a Password protected zip Archive (password: infected): submit at ewido dot net We will check these files and...
Yes, there was a false positive, but we have released an update yesterday that fixed this false detection.
We had some problems with a server, but we have fixed that and released today a new Signature Update for the ewido/AVG AS. Sorry for the delay of...
Please check if there are any ewido Installations folders in your Program Files folder (you can use also the Windows search functions to find...
Then please send us your copies of the detected files to submit at ewido dot net. Thanks.
It was a false detection and has been fixed with one of the last Updates for the AVG Anti-Spyware.
Hi, sorry for the delay, but please check your Private Messages of your Wilders Security User account. Thank you.
Please send us a copies of these two detected files (MsMsSrv.DLL and RunSrv.Exe) or the whole installation package that installs these files (if...
- Boot into safe-mode, then remove manually the whole installation folder of the AVG Anti-Spyware. (default path should be: C:\Program...
Please send us a copy of this detected file, if it is the hkcmd.exe, then send us a copy of this file: http://www.ewido.net/en/malware/
This are false detections, but they will be fixed soon with a new Signature Update for the AVG Anti-Spyware.
Please send your license renew request for the AVG Anti-Spyware with your license informations to the AVG Sales support team:...
Sorry for the delay. Steve1209, did you try to contact also the Technical Support of AVG? Can you please run the freeware tool CCleaner...
Which other applications are running in the background? Did you use tools like 'Dropmyrights' for the installation or download of the AVG...
It is possible that you have running an other Software in the background that uses also a dll file named engine.dll, see also here:...
If you uninstall this Commodo Software, restart Windows do you now still have these problems with the AVG Software? Maybe also the Threatfire...
Thank you for the file. You should have also a reply to your email with the information that this false detection will be fixed with the next...
This is a false detection of the AVG Anti-Virus Software and not of the AVG Anti-Spyware, please update your AVG Anti-Virus Software to check if...
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