just for everyone's amusement :'( here is my latest conversation wih Acronis Support. It just gets worse and worse!...
I'm so glad you've now put a Post-It note on your desktop ::) I'm sure that now this is in place my solution cannot be too many months away....
Acronis Support I am STILL Waiting!
Acronis Support I'm still waiting for a resolution. Can you fix my problem? If not then I expect a full refund.
Acronis Support Just to remind you that I am still waiting for a Solution. It's now getting on for nearly a month and I still don't have a...
OK Thanks - I look forward to a quick solution :)
Acronis Support have you managed to download the setupapi.log file yet? Do you have a solution for me?
Acronis Support Can you confirm that you have been able to download the setupapi.log file fromthe link in the previous post? My e-mails to you...
Yes - that is what I expect to happen - either double click one of the .tib files or use "Explore Image" from the TI8 main menu. I get stuck when...
OK - I've put the setupapi.log file on my site in this directory Have fun with it :D Let me know what the next step is ;) I don't know what...
Right - I have run the setupapi.reg file as requested by Acronis Support and have sent them the setupapi.log file shown here. That is now three...
OK here is the Acronis Support reply for your delectation ;) Hello Carl, Please accept my apologies for the delay. Could you...
Rik - don't worry mate :D -you've been very helpful. I have tried this suggestion now Uninstall TI8 Reboot Clean Registry as shown here...
Yes - that was when I was trying to backup to a FAT-32 partition and the backup file size was > 4GBytes so I ended up with mybackup1.tib +...
well I converted my Fat-32 partition to NTFS. Created a new full backup image onto this partition OK. I verified the image OK. But when I try to...
This is what I found when backing up to a FAT-32 partition. I had mutiple files - the largest of which was 4Gbytes. I understand this to be a...
OK - that's good :) So what do you think the problem might be then? Would it be related to the 4G file size limit on FAT-32 partitions? I'm happy...
OK will do this when I get home tonight
I have sent this information to you twice now. But in case there is a problem with the e-mail somehow (I didn't get an undeliverable report...
Aha - this sounds a likely candidate. Thanks Rik. I shall give this a go right now:)
I did reply to this on the 15/10 - the same day I received it. Attaching the report.txt output from AcronisReport.exe as requested. To prove it...
No - I can't do this. Either by running Explore Image from the TI8 main control panel or by double-clicking on the .tib file. All that happens...
Not only is autocheck of a created image a fairly big missing feature but even more concerning is the inability to explore a newly created image...
and I still can't explore an image. Acronis Support? One thing I noticed is that my source drive is NTFS and the backup drive is FAT32. Is...
Right I have finally managed to get TI8 to create an Image and an incremental image while running Windows XP SP2 (Acronis Support haven't...
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