Nett0pp: If you're having problems updating, then you should contact our Support folks: support@sunbeltsoftware.com Best, Eric L....
Atomas31: You wrote: You can't assume that your experience with an application is universal. Just because you didn't have problems with 2.x...
Abby Normal: You wrote: We're actually seeing fewer problems with version 3.1 than when we rolled out the 2.x series. There are some issues...
Fly: That warning was added because some users have reported compatibility problems with other anti-malware products. And that kind of warning...
Folks: We are still updating CounterSpy v. 2. Definitions for that version of CounterSpy have not stopped. TW843, I will contact our folks...
Folks: I'm certainly sorry to hear that some of you have experienced problems with CounterSpy 3.1. If you have experienced problems, my first...
Folks: Regarding the bookmarks issue, this is a design error that should have been caught before release -- it wasn't. We added it to our...
Re: VIPRE Antivirus + Antispyware is now released Bubba: You wrote: Thanks. Although the subject still mentions VIPRE, I think it would be...
Re: VIPRE Antivirus + Antispyware is now released spm: You wrote: Strictly speaking, I never said "we can't do that." Indeed, I even allowed...
Re: VIPRE Antivirus + Antispyware is now released Ilya: You wrote: I understand how sandboxes work -- it was hasty, poor choice of verbs to...
Re: VIPRE Antivirus + Antispyware is now released Kees1958: You wrote: The schemes you describe are all quite innovative and interesting as...
Re: VIPRE Antivirus + Antispyware is now released spm: You wrote: And that would be a mistake, as VIPRE does indeed have behavioral-based...
Re: VIPRE Antivirus + Antispyware is now released DarkButterfly: Your original question was about "ransomware," not Notepad shutting down the...
Re: VIPRE Antivirus + Antispyware is now released Fly: You wrote: We have several different types of signatures, plus we can do more...
Re: VIPRE Antivirus + Antispyware is now released DarkButterfly: Our detections can both preemptively block and remove after installation....
Re: VIPRE Antivirus + Antispyware is now released DarkButterfly: We treat ransomware just like any other form of malware -- we write...
Fly: You asked: Both -- the explosion of malware plus the structure/format of the defs. The CounterSpy 2.x defs are most certainly a...
DarkButterfly: You asked: Yes,the RC version became the release version. If you have build 2243, you have the latest. Eric L. Howes
Fly: VIPRE does indeed handle malicious scripts. In fact, we have a few researchers who specialize in writing detections for malicious scripts....
Fly: You asked: That would be Active Protection, which scans files both "on execute" (i.e., when they're run) and "on access" (i.e., when...
GES/POR: Barring unforeseen problems, I would guess that VIPRE will be released in the next 2-3 weeks, with CounterSpy 3.0 to follow shortly...
Bubba: The bit you quoted actually applies to the VIPRE beta users, not CounterSpy. The problem for both VIPRE and CounterSpy users is that the...
Folks: We did have a configuration issue with one of our update servers last night. Those problems should be resolved at this point. * If...
Atomas31: The beta for CounterSpy 3.0 hasn't started yet. We anticipate that it will start sometime in the next month (roughly)....
Waterfox: At present there are no plans to offer discounts across the board to those with the beta installed. There will be a discount for...
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