SQL 'sa' account was changed. We assigned a user we called ESET to have full rights to the ESETRADB database and that resolved it. Thanks, JJJ
All, Version of ERAS: 4.0 We have ERAS running on a server (let's call it ERAS1) and the ESETRADB database running on a different server...
[2010-07-28 14:51:02.484] V2 [4c4f05330000] [0000113c] <SESSION_USERACTION_INFO> ConsoleProcessRequest: C2S_AUTH_PERFORM, <ERA Server> user...
"Error downloading policy configuration" The tech I spoke to said to uninstall/reinstall ERAC and I'd rather not do that, if possible. My...
ESET firewall should only be dealing with well-known ports (up to 1024) unless you explicitly configure the firewall to handle ports over 1024
What ended up helping my situation was going to Server Options > Server Maintenance and setting the firewall logs deletion to one day, then...
Disregard. User error (mine).
When I try to create a new install package, I find that version 4.2 of ESS is not available for download from the console. See attached. Any...
You would be correct. The console is reporting "No upgrade for this client" is 4.0.467 not upgradeable to 4.0.474?
I've upgraded a client from 4.0.467 to 4.0.474 yesterday and even though the client is reporting into ERAS just fine, the Product Version column...
Using ERAC 4.0.122.0 I'm finding that the Virus Signature DB column has a pretty low threshold for turning clients from white (OK) to tan?...
Clients are reporting 'Could not connect to server' and 'Server not found' in the Last Event Warning column. I assume that the next time a...
Do I have to set the task ID to 64 in order for the task to run as expected? I want it to failover to ESET's update servers if it cannot connect...
Anyone?
Another nail in the coffin. I have no grief to report about the ESET client, but the console is unusable at this point.
Thanks Smacky. I have yet to experience the issues with the HTTP host for update distribution. Performance has been fine so far so I'm going to...
That's basically my server settings as well. I took a look at the tables in ESETRADB and found FirewallLog alone had over 980MB alone reserved....
Our installation base for ESET is around 250 clients. The ESETRADB.mdf file is about 1.4GB and growing. Is that typical? It seems incredibly...
I've spoken to a couple of ESET techs and have gotten some mixed response regarding how the server and database should be set up. Right now...
My Applicaiton log is bloody with hundreds of ERA_SERVER errors. Mostly similar to the following:
What is the role of the HTTP RA service? If it is just to provide a repository for updates then I don't think that impacts how the list of clients...
You mean the ESET RA HTTP Server? If so, then yes I am using that.
Recently did a clean install of ERAS/ERAC 4.0 and since then I've observed the following issues with the console: Refresh client list sometimes...
Get used to it. I have to restart the service dozens of times a day when I'm working on the console
Is there a way to do this, or to manually enter a computer name when installing using ERAC 4.0? Thanks, JJJ
Separate names with a comma.