360 Total Security - English

Discussion in 'other anti-virus software' started by ifacedown, Apr 23, 2014.

  1. GakunGak

    GakunGak Registered Member

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    Please do full system scan and upload any unknown files at the end of the scan [if it asks to reboot, don't, just continue].
    After a hour or so all safe files should be recognized as safe.
     
  2. Rolo42

    Rolo42 Registered Member

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    It didn't detect Office 2016 (I did remove it from the trusted list) this time. It did detect 35 false positives I removed from the trust list. It looked like it uploaded all of them plus more (65 total I think); the interface is a bit confusing.

    I will say one of these is the most unusual I've ever seen: the MyDefrag AutomaticDaily script (a text file) is flagged as "Adware lurking in the computer" heh.
     
  3. garrett76

    garrett76 Registered Member

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    Gakungak, any news about the avira updates issue? I'm still stuck on June 4! Don't see the point to have this engine enabled when the signatures are more than one month old.
    I contacted the assistance, but they just told me first to disable proxy in download manager, which I did with no result, and then to connect with a technician by Teamviewer, which I don't want to, considered that this is clearly an issue by their side (maybe a license problem).
     
  4. arnie_d

    arnie_d Registered Member

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    Hope is the last to die :)

    My computer is running since 3 Hours... No Updates!
    If no updates come in today, I will test tomorrow the TSE with Bitdefender.
    If that also does not work I'll look for an alternative for 360.
     
  5. GakunGak

    GakunGak Registered Member

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    Manually whitelist false positive until it is whitelisted, send attachment of script to support@360safe.com

    Care to explain why did you refuse TeamViewer request?
    So far nothing yet.... I am monitoring the situation 24/7, will let you know.
    Baidu/Tencent might be worth looking into if you find 360 not satisfactory.
    Anything I find, I will let you know, promise!
     
  6. garrett76

    garrett76 Registered Member

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    Thanks. I don't want to use Teamviewer simply because this is not an issue of a single machine. I have 360 TS on 4 different pc, two with windows 8.1, one with vista and another with the good old xp and everyone has the same problem. So I guess the issue is on Qihoo side. It is likely that they have some limited license with Avira.
     
  7. Hiltihome

    Hiltihome Registered Member

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    The clock striked 12 midnight again, and Avira is 24h behind, Bitdefender is 48h behind, actual definitions.

    Must have been a fluke, that I got actual updates, after disabling P2P-booster...

    I'm done with 360TSE, although I still like the UI and the sandbox.

    For my personal use, I don't need a free AV, but for my customers I do.

    Going to try Tencent, instead.
     
  8. Rolo42

    Rolo42 Registered Member

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    BD's update date is generally a day behind. Those dates do not reflect the dates of the database engines, which are much older. (discussed earlier or in another thread, somewhere)
     
  9. GakunGak

    GakunGak Registered Member

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    I established TeamViewer session with Q 2x, which lead to problem solving...
    In any case, I will look into it and let you know anything I learn from it
     
  10. arnie_d

    arnie_d Registered Member

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    Thank you, GakunGak
     
  11. GakunGak

    GakunGak Registered Member

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    You're most welcome....
     
  12. carbonize

    carbonize Registered Member

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    Bit old I know but had to comment. You do realise that Qihoo's statement actually confirms that they did provide a setup that differed from the publicly available setup? As you said facts are facts. I have been running Qihoo in one form or another for over a year and I can honestly say that all real detections have come from Bitdefender and all the false positive detections have come form Qihoo's own heuristic engine. It was asked about the time this report came out if they could actually allow the public to disable the QVM engine and let us just use Bitdefender and/or Avira. Still waiting on that one. Glad to see they did eventually add scheduled scanning which is a must in an anti virus on a family used computer.
     
  13. Hiltihome

    Hiltihome Registered Member

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    I gave 360TSE another try and installed it on two notebooks, on a fresh WIN7-64 (No software, just drivers and updates)
    TSE was 6.6.1.1016, the latest I could get.

    Neither Avira, nor Bitdefender engine installed in time.
    I let it run for an hour, no updates...
    Yes, I did the no proxy, no peer2peer settings, but still no updates in a reasonable time.

    So I finally gave up, and switched to Tencent PC-Manger, on all my testing-machines and all of my friends machines.
    PC-Manger updates Avira with reasonable 2MBits/sec, and is up to date, within 24h.
     
  14. Dragon1952

    Dragon1952 Registered Member

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    That guy on... the PC Security Channel....on Utube did a review of 360 Total Security and really likes it. If he likes it then it must be good.
     
  15. Rolo42

    Rolo42 Registered Member

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    And that's a fact taken out of context. They provided a modified configuration and they stated such beforehand.

    Why didn't test the products from a regular download/purchase at a store like every other consumer testing agency does? Why did the test-for-hire folks not blow the whistle until 2 months have passed? If they didn't notice then they aren't very astute testors. If they did know, then who caused them to change their take 2 months later?

    I don't agree with what Qihoo did (because we can't set the same configuration) but what AV-* did was worse. Even worse still is the "holier than thou" mass media (also paid by the same AV companies through advertising) harping on it. You have to ask, "What are their motives/interests vs. what are mine?" Mine is to find the best product available; theirs is to keep income flowing from fee-for-tests/advertising and the two are in conflict. Qihoo's is to gain market share by providing best-in-class value-added freeware to bolster their other services; their interests and mine coincide.

    I cannot see how that's a 'must' on any computer. If your real-time detection didn't pick it up when the file was created/accessed, then why would it pick it up during a scan?

    QVM is a bit trigger happy, I'll give you that. However, I have tested it does find considerably more malware as a result.
     
  16. roger_m

    roger_m Registered Member

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    Items can be detected during scans that weren't initially detected, due to detection being added with newer definitions. However, if the files are accessed they will be detected anyway, so doing scheduled scans is a priority for me.
     
  17. Hiltihome

    Hiltihome Registered Member

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    I don't like scheduled scans, cause they always run, when I don't want the computer to be slowed down.
    I also don't like scheduled scans on friends, or customers computers, because the always run, when those guys want to have full power from there PC.
    I also don't like scheduled scans, because I don't want those guys to ring me on the phone, telling me that there PC is slow...

    A good option would be to run scans while computer is idle, paused when computer is used, and continue at the same point when idle again.
    A less good option would be a scheduled reminder, to do full scan, when user is idle.

    To my knowledge, full scan has better detection, than scan on access, because all scan-engines an all scan-options are active.
    To my experience, most AVs do not use there full arsenal of detection, during assess and execution, to avoid delay.
     
  18. JimmyJames321

    JimmyJames321 Registered Member

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    Very impatial view and good insight into this whole episode !
     
  19. Rolo42

    Rolo42 Registered Member

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    Only if you configure them as such; otherwise, full-scan tests for real-time protection rates would be a lie.

    Scheduled scans could be useful for a second opinion where you can't run multiple real-time scanners or the secondary product doesn't offer one (like, for example, Avast plus MBAM free plus herdProtect)

    I only do a full on-demand scan when installing a product or upon cleanup of an infected machine.
     
  20. Hiltihome

    Hiltihome Registered Member

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    I assume that most AV-tests are a lie, or a least not oriented on practical needs.

    I daily have to deal with computers that are almost unusable, because infected with adware, scareware and PUPs, altough they have Avira, Avast, Bitdefender, Kaspersky, Norton, or what ever, installed and running.
     
  21. ReverseGear

    ReverseGear Guest

    What do you recommend to install ?
     
  22. GakunGak

    GakunGak Registered Member

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    I just got back from travel and to speed things up, regarding AV Test:
    - the modified version provided by Qihoo for testing was noted AND confirmed by AV comparatives. Otherwise they would demand a "usual" package or just deny testing further.
    - The original chinese version comes with extra stuff disabled, to have better performance on older PC machines. Many are still using XP and earlier, old processors and slow RAM/HDD, and not everyone will upgrade hardware. On the other hand, some have capable hardware but obsolete OS, hence the Windows 10 for free campaign.
    - Competitors had similar "flag" detections, yet they got the pink slip...
    - The whole thing was such a huge PR mess it's not even funny anymore. It was executed unprofessionally, with lots of drama over big smoke, and it still goes on...
    - Nothing of value was lost. The product speaks for itself. Good performance, easy to use and capable, millions, and milions of fans are looking into, what the Qihoo, is cooking!

    To rest: if there are open questions left unanswered, do let me know. Thank you.
     
  23. carbonize

    carbonize Registered Member

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    So, as has already been said, schedule it for a time you are not going to be using the computer and explain to your customers how they can change they scheduled scan time on their own computers. It's not rocket science.
     
  24. GakunGak

    GakunGak Registered Member

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    http://i62.tinypic.com/33naph3.jpg

    I know, I am shocked as well....
     
  25. Rolo42

    Rolo42 Registered Member

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    LOL!!! That really made me laugh.

    "There is no such thing as bad press." as the saying goes.
     
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