Hitman Pro Support and Discussion Thread

third party giveaway contest sites are rouge...anyone can post anything...wild wild web....read their Term and Conditions > In no event will Tipradar.com be liable for everything under the sun and then double that.
Tipradar business is to direct web traffic.
<<All giveaways and contest hosted or shared by Tipradar.com are authorized by vendors / developers.>> I'll bet otherwise.

 

A search on this thread for the word 'engine' shows this topic has been discussed as far back as 2013 when two engines were being used and users were discussing the possibility of adding other engines to complement Bitdefender and Kaspersky.

Emsisoft used to be another engine HitmanPro used, but since Emsisoft switched one of their dual engines from Ikarus to Bitdefender, it makes no sense for HitmanPro to use two Bitdefender engines so Emsisoft was dropped.

I'm sure if there is a new engine added, it would be announced here and on the official website.

NB: I know their site still mentions the use of 5 AV vendors as well as a screenshot for version 3.5 when it's now at 3.7. That should've been changed long ago, but I guess the developers have been too busy working on their product to make that change.

 

<< Judging HitmanPro on the amount of engines sounds great, but Kaspersky and Bitdefender are not the ‘engines’ you should be talking about. >>
https://www.wilderssecurity.com/threads/how-is-herdprotect-doing-it.374702/#post-2474784

 

I have Panda Antivirus 2015 on one of my computers. Hitman Pro identifies the file PandasecurityDX.dll as malware. Is this a known issue, that is, a false positive? Or what?

 

The scan finished, the file was quarantined, and the computer needed to be restarted to completely remove the file. Upon reboot, Panda came back operating as usual. The removal of the file did nothing to the operation of Panda. Maybe it was a bad file, but Panda never detected it.

 

It belongs to the Panda toolbar.

 

FPs

Code:

Properties
Name    1Password-4.5.0.574.exe
Location    C:\Users\xxx\AppData\Local\Temp
Size    10.6 MB
Time    4.0 days ago (2015-05-26 18:10:49)
Authenticode    Self-signed
Entropy    8.0
Product    1Password                                                
Publisher    AgileBits                                                
Description    1Password Setup                                          
Version    4.5.0.574
RSA Key Size    2048
LanguageID    0
SHA-256    E2046CBD33DAE5B31DAE1A5A7060DEBD797913114B6FDE710E97DF0674DFA15C

Detection Names
Kaspersky    not-a-virus:RiskTool.Win32.Deleter.p

Scoring (108.0)
One or more antivirus vendors have indicated that the file is malicious.
Program is code self-signed.
Entropy (or randomness) indicates the program is encrypted, compressed or obfuscated. This is not typical for most programs.
Time indicates that the file appeared recently on this computer.

Code:

Properties
Name    1Password-4.5.0.575.exe
Location    C:\Users\xxx\AppData\Local\Temp
Size    10.6 MB
Time    0.0 days ago (2015-06-02 01:56:23)
Authenticode    Self-signed
Entropy    8.0
Product    1Password                                                  
Publisher    AgileBits                                                  
Description    1Password Setup                                            
Version    4.5.0.575
RSA Key Size    2048
LanguageID    0
SHA-256    C10827ECB2B06314D18A61C405B914738A226EC193C423459E9111447B5CA74A

Detection Names
Kaspersky    not-a-virus:RiskTool.Win32.Deleter.p

Scoring (108.0)
One or more antivirus vendors have indicated that the file is malicious.
Program is code self-signed.
Entropy (or randomness) indicates the program is encrypted, compressed or obfuscated. This is not typical for most programs.
Time indicates that the file appeared recently on this computer.

 

Both hashes have been whitelisted in our cloud.

 

HitmanPro 3.7.9 Build 242 BETA

Changelog

• IMPROVED: Remnant scan
• FIXED: Rare Illegal Instruction exception caused by bug in MSVCR120 on 64-bit systems
  See here: https://connect.microsoft.com/VisualStudio/Feedback/Details/981479
• UPDATED: Polish language

Download
http://www.hitmanpro.com/beta

Please let me know how this version runs on your computer

 

No problem, on XP 32 bit...

 

Ran fine on vista 32 and windows 64

 

Ran fine on Win 7 SP1 Pro 64-bit and Win 8.1 Pro 64-bit

 

No problems here either (Win 7 Pro x64)

 

Hi Erik,

I am running the beta version as I am typing this now and it is still scanning and has finally finished at 15 min 27 seconds.
Something has changed a few builds ago as the scan times used to be around 1.5 minutes and all my other security programs run fine and scan very fast.

This is a new system running windows 7 64bit on a Samsung 850 evo ssd with 8gb ram and a i5-4690k.





Beta Scan version 242

HitmanPro 3.7.9.242
Windows . . . . . . . : 6.1.1.7601.X64/4
UAC . . . . . . . . . : Enabled
License . . . . . . . : Free

Scan date . . . . . . : 2015-06-04 19:08:50
Scan mode . . . . . . : Normal
Scan duration . . . . : [15m 27s]
Disk access mode . . : Direct disk access (SRB)
Cloud . . . . . . . . : Internet
Reboot . . . . . . . : No

Threats . . . . . . . : 0
Traces . . . . . . . : 8

Objects scanned . . . : 1,529,899
Files scanned . . . . : 28,494
Remnants scanned . . : 252,093 files / 1,249,312 keys



This is build 241 with a scan time of 21 minutes and I gave up and cancelled the scan.

HitmanPro 3.7.9.241
Windows . . . . . . . : 6.1.1.7601.X64/4
UAC . . . . . . . . . : Enabled
License . . . . . . . : Free

Scan date . . . . . . : 2015-05-26 23:21:35
Scan mode . . . . . . : Normal (cancelled by user)
Scan duration . . . . : [21m 0s]
Disk access mode . . : Direct disk access (SRB)
Cloud . . . . . . . . : Internet
Reboot . . . . . . . : No

Threats . . . . . . . : 0
Traces . . . . . . . : 1

Objects scanned . . . : 1,687,486
Files scanned . . . . : 27,903
Remnants scanned . . : 234,821 files / 1,424,762 keys



This is build 240 with a scan time of 14 minutes .

HitmanPro 3.7.9.240
Windows . . . . . . . : 6.1.1.7601.X64/4
UAC . . . . . . . . . : Enabled
License . . . . . . . : Free

Scan date . . . . . . : 2015-04-24 16:23:22
Scan mode . . . . . . : Normal
Scan duration . . . . : [14m 32s]
Disk access mode . . : Direct disk access (SRB)
Cloud . . . . . . . . : Internet
Reboot . . . . . . . : No

Threats . . . . . . . : 0
Traces . . . . . . . : 11

Objects scanned . . . : 1,296,799
Files scanned . . . . : 29,122
Remnants scanned . . : 252,857 files / 1,014,820 keys






Here are previous builds that were fine.

HitmanPro 3.7.9.234

Windows . . . . . . . : 6.1.1.7601.X64/4
UAC . . . . . . . . . : Enabled
License . . . . . . . : Free

Scan date . . . . . . : 2015-02-06 20:22:14
Scan mode . . . . . . : Normal
Scan duration . . . . : [1m 35s]
Disk access mode . . : Direct disk access (SRB)
Cloud . . . . . . . . : Internet
Reboot . . . . . . . : No

Threats . . . . . . . : 0
Traces . . . . . . . : 0

Objects scanned . . . : 1,411,025
Files scanned . . . . : 16,482
Remnants scanned . . : 168,317 files / 1,226,226 keys


HitmanPro 3.7.9.238
Windows . . . . . . . : 6.1.1.7601.X64/4
UAC . . . . . . . . . : Enabled
License . . . . . . . : Free

Scan date . . . . . . : 2015-02-28 00:35:09
Scan mode . . . . . . : Normal
Scan duration . . . . : [1m 17s]
Disk access mode . . : Direct disk access (SRB)
Cloud . . . . . . . . : Internet
Reboot . . . . . . . : No

Threats . . . . . . . : 0
Traces . . . . . . . : 0

Objects scanned . . . : 1,235,180
Files scanned . . . . : 16,220
Remnants scanned . . : 225,283 files / 993,677 keys

If I untick the remnants option the scan times are fine but this is not really a fix and I would really appreciate any help or advise you can offer.

 

the mul, I just scanned my workstation (e3 1226v3, 16GB, 850 EVO) as a comparison.

HitmanPro 3.7.9.241
www.hitmanpro.com

Computer name . . . . :
Windows . . . . . . . : 6.3.0.9600.X64/4
User name . . . . . . :
UAC . . . . . . . . . : Enabled
License . . . . . . . : Free

Scan date . . . . . . : 2015-06-05 07:59:13
Scan mode . . . . . . : Normal
Scan duration . . . . : 1m 14s
Disk access mode . . : Direct disk access (SRB)
Cloud . . . . . . . . : Internet
Reboot . . . . . . . : No

Threats . . . . . . . : 0
Traces . . . . . . . : 91

Objects scanned . . . : 1,459,767
Files scanned . . . . : 24,507
Remnants scanned . . : 266,079 files / 1,169,181 keys


Have you tried reinstalling an old version 234 or 238 and rescanning? I noticed that you're scanning an additional 13K+ files. If you watch the gui what file(s) does it hang on?

 

Unfortunately Hitman Pro scans do not complete and get stuck at Classifying 99% newer versions too. I am running Windows 7 64bit with 3.7.9 Build 240 64bit and version 3.7.9 Build 241 64bit. More than 15 minutes. It used to be max 1.5 minutes. It can only run when I turn off the "Scan for Malware Remnants" option!

I've written in the past and I sent documentation (I showed pictures). Do you have any information about it?

 

W7-x64 Prof. with HitmanPro 3.7.9 beta b242 runs without problems.

Scan time seems to be a bit lower, from ~2m30sec in b241 to ~2m10sec in b242

 

HitmanPro 3.7.9 beta b242 same problem as 3.7.9 Build 240 64bit and version 3.7.9 Build 241, see above.

 

Hi Erik and Hi Mark

Can you check the 1 File and whitelisted the 1 File please. I use the FP function into the Programm to submit the File to you

With best Regards
Mops21

 

I experienced the 99% stall in HMP for while, hanging on some random dll in SysWOW64. It happened when I was testing HMP.A which I uninstalled when I settled on using MBAE Premium. (No, I didn't test HMP.A and MBAE concurrently.)

I cleaned out HMP.A uninstaller residuals, in the registry and hmpnet.sys & hmpalert.sys, manually disabled and deleted.

Now I get through HMP scans 100%. This is not to infer causality, but simply to report the encounter.

BTW, that's the only problem I've ever experienced with HMP in the years I've been using it.

And while we're at it, excellent (as always) performance...
HitmanPro 3.7.9.241
UAC . . . . . . . . . : Disabled
Scan date . . . . . . : 2015-06-09 12:14:01
Scan mode . . . . . . : Normal
Scan duration . . . . : 2m 53s
Disk access mode . . : Direct disk access (SRB)
Cloud . . . . . . . . : Internet
Reboot . . . . . . . : No
Threats . . . . . . . : 0
Traces . . . . . . . : 1
Objects scanned . . . : 1,619,141
Files scanned . . . . : 12,867
Remnants scanned . . : 194,557 files / 1,411,717 keys

Windows 7 HP SP1 x64 - SATA HDD

 

I disabled hmpnet.sys & hmpalert.sys manually (HitmanProScheduler and hmpalertsvc), but not helped.

 

Hi guys, I saw today Slimcleaner got detected for delete by HMP, is there something we should now?

Edit: BTW, false positive, Sugarsync is detected as a Trojan.
/E

 

Hi Erik and Hi Mark

Can you check the 2 Files and whitelisted the 2 Files please. I use the FP function into the Programm to submit the File to you

With best Regards
Mops21

 

Hitman is detecting Slimcleaner for deletion?

 

Hi Erik and Hi Mark

Can you check the 3 Files and whitelisted the 3 Files please. I use the FP function into the Programm to submit the File to you

With best Regards
Mops21