|Can't login - email address does not exist - password rejected or not working|
|The forums here at Wilders Security do not use the same login information used for the customer areas of ESET, Leapfrog Software, LnS, Paragon, Prevx, Returnil or Colasoft, to download their software or create support tickets. (The most common mistake is using an ESET/NOD32 username to try to login here. The EAV-###### usernames do not work here.)
In order to use these forums, you will need to register here separately.
This site uses the concept of a nickname or screen name style username, that being some unique name you use that means something to you. The registration process does send a confirming email to you, so you'll need to give it some deliverable email address.
The forum registration page is located here:
If you already have a member account for Wilders Security Forums, you can request a password reset using your email address on file here at the forum. See this screen:
I lost my password, what can I do?
|No permission error - can't stay logged in!|
Getting logged in on most web based forums (and staying logged on) is all about cookies and trust levels set in your browser (and other security tools). Take a look at this thread regarding this issue:
Everything we can advise about login problems is there. You will need to verify your settings in your browser, and perhaps in any proxy software or software firewall, or other security software on your PC, if you have such products installed.
If you are logged in, on the upper right corner of every page here you will see this:
Welcome, your member name.
If instead of that you see a login dialog box, asking for username, password and a 'Remember Me?' checkbox, then you are 'not' logged in properly. You must make sure that cookies for wilderssecurity.com are always allowed in order to stay logged in here, and you must check the "Remember Me?" box, as well, since that is what makes vBulletin save the login credentials in cookie values.
|How do I post and use the forum?|
The way online forums like Wilders Security work is that you start on the main index page here:
and look through the different forum sections and find the one that is closest to the topic of your question or issue. For example, the link below shows the section where people post questions about Javacool's SpywareBlaster product:
Once you are in the appropriate subforum, you start by reading through some of the topic titles and threads to see if your question has already been asked before - many times this is the case. If not, then you can create a new topic by simply using the button on the top left side of the list of threads called . This brings you to the posting screen. You give your new topic a Title, and type any background information and questions into the 'Message' box. Once ready, you press the button below the message box labeled: "Submit New Thread". You will then be taken to a screen that shows your publicly posted thread.
Sometimes answers get posted in minutes. Sometimes they may not come for a day or two. It all depends upon what the question is and if the people reading on the forum at that time have seen the same thing as you. So check back periodically.
Also, if you want to make a test post, just to see how it works, then you can do that in the "Test Forum" section located here:
Again, look for the "new thread" button at the upper left side of the list of threads in the forum section.
If you only want to add to an existing thread when you are in any thread reading it, you can simply click on the button near the top left or bottom left of the thread page. Again this brings you to a page where you have a message box to enter what you want to say, and a 'Submit Reply' button to make it happen. When you enter a message and submit it, that will place whatever you enter as a new post at the bottom of that thread. You could do this while reading the new member Welcome! thread which is located here:
|Policy on posting Jotti or Virus Total Results|
Regarding the forum policy about the posting of scan results from web services such as Jotti's or Virus Total, see this thread:
|About spyware and hijack cleaning help|
|Wilders Security Forums does not provide detailed, one to one spyware cleaning assistance. The policy regarding the posting of HijackThis logs (and any similar system logs) is detailed in this thread along with a list of websites that do provide such services. If you believe your system is infected with any type of virus or trojan, or your browser has been hijacked with some form of malware, please go to one of those forums and follow their instructions for obtaining help.|
|Can I browse the forum using SSL/TLS encryption?|
|The forum can be browsed using HTTPS to provide encryption for the data sent between your browser and the forum server.
At present, the forum uses a self-signed certificate, rather than one supplied by a commercial Certificate Authority. The fingerprint of the current certificate is always available at the end of this FAQ.
The only difference between a CA supplied certificate and one that is self signed is that a CA provides some measure of verification regarding "who" originally requested the certificate. For basic level certificates, the CA simply exchanges email with the requesting party, via the address on the website's domain registration. The assumption being that a person able to respond to their email must be the person who owns or manages the domain.
The encryption provided when using a self-signed certificate is exactly the same as that of a certificate signed by a CA.
The main downside to self-signing is that such certificates are not automatically recognized as trusted by main stream browsers. A certificate warning message will be produced when the browser encounters such a certificate. However, most browsers allow the user to approve the use of that certificate and to remember it so that future warnings will not be displayed.
March 2013 certificate fingerprints:
SHA-1: B6 6C B2 E9 9B 88 3F 01 D4 F7 6F 50 46 68 A0 E5 B0 04 FE E4
SHA-256: 3B 50 F0 7C 60 4A 51 31 FF FF 57 0D 78 8C B0 58 77 36 A3 39 E4 0D 03 46 CC 36 19 C7 FD 82 D7 CA
Keywords: SSL TLS signed certificate thumbprint CA authority encrypted webpage