SYSTEM CONFIGURATION AND TI9 - sometimes it works..

[Hannes]

After complaining more than once that my TI 9 (my current build 2271) won't run on my system - always "corrupt" image when I try to restore or check with boot disc- I decided to run a test.
My system is AMD Athlon XP3000 based with a KT-880 chipset, 2 gigs RAM. As I mentioned above, the same problem with all updates so far.
This morning I installed TI9 build 2271 on my wife's laptop, an acer travelmate 223. Intel mobile Celeron, 1,13Ghz 512 Mb RAM - it works, at least I made a backup, then booted with the 2271 boot cd and checked the image -OK- after that I tried a restore - it worked, too!
So I thought it could be helpful (to the developers) to state what system you are using, along with the description of the problem you have.
So far I've bought a software that only runs on a non-state-of-the-art older machine.

[Acronis Support]

Hello Hannes,

Thank you for choosing Acronis Disk Backup Software (http://www.acronis.com/homecomputing/products/trueimage/).

Please try to use the latest build(2273), which is available on our web site at http://www.acronis.com/homecomputing/support/updates/. To get access to updates you should register your software first at http://www.acronis.com/homecomputing/registration/. Please disable any download managers, internet download/connection boosters, etc. before the download.

If the problem still persists please make a screen shot with the error message and send it to us.

Could you please also do the following?

- Open Start\Programs\Accessories\System Tools\System Information;
- Choose the "Save" option in the "File" menu (or "Action" menu under Windows 2000), enter the "File name" and set the field "Save as type" to "System Information File (*.NFO)";
- Send us the saved file.

Please send gathered information to support@acronis.com along with the link to this thread. We will investigate the problem and try to provide you with the solution.

Thank you.
--
Semyonov Vasily