run-time error

[Roby]

Hi!

I've just try your new software. The installation works fine but after I check for updates and then close the application, when I run it again, I receive this message: http://img230.imageshack.us/img230/8883/error4yg.jpg


If I uninstall EULAlyzer and install it again, everything works again untill I try to update it. I think there's something wrong about the update process.

[javacool]

{QUOTE-> Hi!

I've just try your new software. The installation works fine but after I check for updates and then close the application, when I run it again, I receive this message: http://img230.imageshack.us/img230/8883/error4yg.jpg

If I uninstall EULAlyzer and install it again, everything works again untill I try to update it. I think there's something wrong about the update process. <-QUOTE}

Hi,

Thank you for reporting this issue.

If you wouldn't mind, could you please send the following details about your system to bugreports@javacoolsoftware.com :

-What version of Windows you are running (looks like XP, but is it XP Home/Pro and is it Service Pack 1 or 2?)
-What anti-virus/anti-spyware software you have installed, if any
-What firewall(s) you have installed, if any
-What other security/privacy software you have installed

Also, I have some specific questions about the issue you are experiencing.
After running EULAlyzer, checking for updates, and closing the program, does the program:
1.) Show that error again no matter how many times you try to start it up?
2.) Show that error after a reboot?

Thanks again for your help. :)

Best regards,

-Javacool

[Roby]

My OS is Windows XP Pro SP2. These are programs always running: ZoneAlarm Pro, Kaspersky AV Personal, TrojanHunter, SpywareGuard and WinPatrol.

EULAlyzer shows that error everytime I try to run it after the update process. It shows the error after a reboot, too.

I made some tests and I think that the problem is definitely related to the update process. In fact, I installed EULAlyzer and used it to analyze two EULA without problems. I closed it and re-opened it many times without problems again. But if I try to update it, after, all the times I try to run it, I receive the error mentioned.

I did what you wrote here: http://www.wilderssecurity.com/showpost.php?p=561277&postcount=2. It's all the same of what "Rawe" said in that 3d.