Eset server problems....Why?!

[Edwin024]

Look at this small piece of logging and see what is happening. What is the matter with those Eset servers? Updates that fail all the time after which you get every now and then a good connection... I dont get it. My PC is on all the time...

Time Module Event User
15-9-2005 14:55:33 Update Function: gethostbyname, parameters: , return value: 11001
15-9-2005 14:55:33 Update Update attempt failed (Server connection failure.)
15-9-2005 14:55:32 Update Error connecting to server www.nod32.com.
15-9-2005 14:55:30 Update Error connecting to server u4.eset.com.
15-9-2005 14:55:29 Update Error connecting to server u1a.eset.com.
15-9-2005 14:55:27 Update Error connecting to server u3.eset.com.
15-9-2005 14:55:26 Update Error connecting to server 82.165.250.33.
15-9-2005 14:55:24 Update Error connecting to server 82.165.237.14.
15-9-2005 14:55:24 Update Error connecting to server u7.eset.com.
15-9-2005 12:42:57 Kernel Statistical information has been sent to Eset.
15-9-2005 9:55:10 Kernel Statistical information has been sent to Eset.
15-9-2005 9:54:26 Update Update attempt failed (Server connection failure)
15-9-2005 9:54:24 Update Error connecting to server www.nod32.com.
15-9-2005 9:54:22 Update Error connecting to server u4.eset.com.
15-9-2005 9:54:20 Update Error connecting to server u7.eset.com.
15-9-2005 9:54:18 Update Error connecting to server u1a.eset.com.
15-9-2005 9:54:16 Update Error connecting to server u3.eset.com.
15-9-2005 9:54:14 Update Error connecting to server 82.165.250.33.
15-9-2005 9:54:13 Update Error connecting to server 82.165.237.14.
14-9-2005 15:25:05 Kernel The virus signature database has been successfully updated to version 1.1217 (20050914).
14-9-2005 14:28:10 Update Update attempt failed (Download interrupted.)
14-9-2005 13:25:48 Kernel Statistical information has been sent to Eset.
14-9-2005 13:24:47 Update Error connecting to server 82.165.237.14.
14-9-2005 13:24:45 Update Error connecting to server u3.eset.com.
14-9-2005 12:19:44 Kernel Statistical information has been sent to Eset.

[RejZoR]

I think ESET guys should't log these entries when there is not really a failed connection attempt (i.e. when there is really no connection available to net).
But if it fails when there is connection to net,we should see these entries.
It useless if you fill entire log with this crap without any real useful reason + it confuses users as they thing there is something wrong with updating of NOD32.

[Edwin024]

And that's what I meant: there is a connection and still I get all these errors...

[Marcos]

There must be a problem with your firewall or proxy settings.

[GaryRW]

Edwin024, I get the same except interspersed among successful connections. There have been alot since 8/29. When it fails, all connections fail.

[Stan999]

I have mine set to "choose automatically" and am using a cable
connection.

Just for reference here is a copy of my log:

Time Module Event User
9/16/2005 6:16:07 AM Kernel Statistical information has been sent to Eset.
9/15/2005 13:20:27 PM Kernel Statistical information has been sent to Eset.
9/15/2005 12:20:44 PM Kernel The virus signature database has been
successfully updated to version 1.1218 (20050915).
9/15/2005 8:20:45 AM Update Error connecting to server u3.eset.com.
9/15/2005 6:20:44 AM Kernel Statistical information has been sent to Eset.
9/14/2005 13:15:23 PM Kernel Statistical information has been sent to Eset.
9/14/2005 8:15:38 AM Kernel The virus signature database has been
successfully updated to version 1.1217 (20050914).
9/14/2005 7:15:58 AM Update Update attempt failed (Server connection
failure)
9/14/2005 6:15:29 AM Kernel Statistical information has been sent to Eset.
9/13/2005 15:31:49 PM Kernel The virus signature database has been
successfully updated to version 1.1216 (20050913).
9/13/2005 13:31:35 PM Kernel Statistical information has been sent to Eset.
9/13/2005 6:31:41 AM Kernel Statistical information has been sent to Eset.
9/13/2005 6:31:40 AM Kernel The virus signature database has been
successfully updated to version 1.1215 (20050913).
9/12/2005 15:26:01 PM Kernel The virus signature database has been
successfully updated to version 1.1214 (20050912).
9/12/2005 13:25:44 PM Kernel Statistical information has been sent to Eset.
9/12/2005 6:26:13 AM Kernel Statistical information has been sent to Eset.
9/12/2005 6:26:10 AM Update Error connecting to server u3.eset.com.
9/11/2005 13:22:13 PM Kernel Statistical information has been sent to Eset.
9/11/2005 8:22:21 AM Kernel Statistical information has been sent to Eset.
9/10/2005 13:11:31 PM Kernel Statistical information has been sent to Eset.
9/10/2005 9:11:45 AM Kernel Statistical information has been sent to Eset.
9/9/2005 16:25:20 PM Kernel The virus signature database has been
successfully updated to version 1.1213 (20050909).
9/9/2005 13:24:58 PM Kernel Statistical information has been sent to Eset.
9/9/2005 6:24:56 AM Kernel Statistical information has been sent to Eset.
9/8/2005 14:34:11 PM Kernel Statistical information has been sent to Eset.
9/8/2005 12:34:14 PM Kernel The virus signature database has been
successfully updated to version 1.1212 (20050908).
9/8/2005 7:34:05 AM Kernel Statistical information has been sent to Eset.
9/7/2005 14:25:12 PM Kernel The virus signature database has been
successfully updated to version 1.1211 (20050907).
9/7/2005 13:24:54 PM Kernel Statistical information has been sent to Eset.
9/7/2005 6:25:03 AM Kernel Statistical information has been sent to Eset.
9/6/2005 22:26:33 PM Update Error connecting to server u3.eset.com.
9/6/2005 13:26:32 PM Kernel Statistical information has been sent to Eset.
9/6/2005 13:26:31 PM Kernel The virus signature database has been
successfully updated to version 1.1210 (20050906).
9/6/2005 6:26:13 AM Kernel Statistical information has been sent to Eset.
9/5/2005 15:53:29 PM Kernel The virus signature database has been
successfully updated to version 1.1209 (20050905).
9/5/2005 13:53:10 PM Kernel Statistical information has been sent to Eset.
9/5/2005 7:52:38 AM Kernel Statistical information has been sent to Eset.
9/4/2005 13:53:34 PM Kernel Statistical information has been sent to Eset.
9/4/2005 8:52:51 AM Kernel Statistical information has been sent to Eset.
9/3/2005 12:41:38 PM Kernel Statistical information has been sent to Eset.
9/3/2005 7:40:54 AM Kernel Statistical information has been sent to Eset.
9/2/2005 14:31:26 PM Kernel Statistical information has been sent to Eset.
9/2/2005 10:31:44 AM Kernel The virus signature database has been
successfully updated to version 1.1208 (20050902).
9/2/2005 6:30:51 AM Kernel Statistical information has been sent to Eset.
9/1/2005 13:25:27 PM Kernel Statistical information has been sent to Eset.
9/1/2005 8:25:44 AM Update Error connecting to server u3.eset.com.
9/1/2005 6:25:28 AM Kernel Statistical information has been sent to Eset.
8/31/2005 13:29:48 PM Kernel Statistical information has been sent to Eset.
8/31/2005 13:29:46 PM Kernel The virus signature database has been
successfully updated to version 1.1207 (20050831).
8/31/2005 9:29:39 AM Kernel The virus signature database has been
successfully updated to version 1.1206 (20050831).
8/31/2005 6:29:34 AM Kernel Statistical information has been sent to Eset.
8/30/2005 14:27:24 PM Kernel The virus signature database has been
successfully updated to version 1.1205 (20050830).
8/30/2005 13:27:02 PM Kernel Statistical information has been sent to Eset.
8/30/2005 6:26:25 AM Kernel Statistical information has been sent to Eset.
8/29/2005 13:25:03 PM Kernel Statistical information has been sent to Eset.
8/29/2005 12:25:19 PM Kernel The virus signature database has been
successfully updated to version 1.1204 (20050829).

[Edwin024]

The problem occurs without firewalls working too, Marcos. I don't use a proxy. And how do you explain that every now and then the thing works?

As other programs can do their automatic updates without a problem (for instance Ewido, Online Armor and Express timesync) it must be something at Eset.