Annoying Quarantine Popup, but no Virus

[mbd2884]

Hi,
I get an annoying popup about c:\temp\update.exe being sent to quarantine and it being related to a win32/rbot trojan. I ran Microsoft's malicious remover tool and sophos rbot remover, nothing found. Obviously ran nod32, nothing, adaware, nothing, search and destory, nothing. It would seem the computer is clean, but this idiotic pop up keeps popping up.

What's going on?

[mbd2884]

These are the two files that I have in the quarantine folder.

ZXRHOZDA.NQI

ZXRHOZDA.NQF

[Marcos]

I'd suggest that you send a log from Hijackthis (can be found easily through Google) to support@eset.com with a link to this thread.

[The Hammer]

{QUOTE-> I'd suggest that you send a log from Hijackthis (can be found easily through Google) to support@eset.com with a link to this thread. <-QUOTE}See here for Hijack this: http://www.tomcoyote.org/hjt/

[mbd2884]

I unchecked system restore, deleted that and checked the temp folder, with hidden files revealed and did an in depth analysis from Nod32, still nothing and II got that annoying pop up about quarantining something that doesn't seem to exist. I also looked for the files above and couldn't find them except in the quarantine folder. Well here is hijack this, thanks for any help that can be given.



Logfile of HijackThis v1.99.1
Scan saved at 1:18:50 PM, on 9/15/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Launch Manager\LaunchAp.exe
C:\Program Files\Launch Manager\PowerKey.exe
C:\Program Files\Launch Manager\HotkeyApp.exe
C:\Program Files\Launch Manager\CtrlVol.exe
C:\Program Files\Launch Manager\OSD.exe
C:\Program Files\Launch Manager\Wbutton.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe
C:\Program Files\Creative\Sound Blaster Audigy 2\DVDAudio\CTDVDDET.EXE
C:\WINDOWS\CTHELPER.EXE
C:\Program Files\Creative\Feature Mode Utility\CTModUtl.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Eset\nod32kui.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\office.exe
C:\Program Files\Stardock\ObjectDock\ObjectDock.exe
C:\Program Files\JetAudio\JetAudio.exe
C:\WINDOWS\BricoPacks\Vista Inspirat\YzToolbar\YzToolBar.exe
C:\Program Files\Eset\nod32krn.exe
C:\Program Files\Raxco\PerfectDisk\PDSched.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Colubris Networks\NetConnect\NetConnect.exe
C:\Program Files\Creative\Sound Blaster Audigy 2\Surround Mixer\CTSysVol.exe
C:\Program Files\Trillian\trillian.exe
C:\Documents and Settings\Michael de Lacy\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://osalerts.zonelabs.com/osanalyze.jsp?Product=ZoneAlarm+Pro&ProductVersion=6.0.631.002&HU100=ZLN35693975526860-1043&CL=en&LICFLAG=1&OEM=1043&SKU=1&Mode=1008&Product=ZoneAlarm+Pro&DTST=&QSRC=1&PU=1&OS=Windows+XP-5.1.2600--SP&LANG=1033&PN=WMI&VER=5.1.2600.0+(xpclient.010817-1148)&FN=wmiadap.exe&Created=2b124000&Size=183808&MD5=282fa4638cbb6d57e5fc60d65b51976e&SKIMP=1d3c558cb9d9004453eade98be011b0c&CT=6001&EV=1&SUB=1&SEV=3&ARG1=%5CSystemRoot%5CSystem32%5Csmss.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [LaunchAp] C:\Program Files\Launch Manager\LaunchAp.exe
O4 - HKLM\..\Run: [PowerKey] "C:\Program Files\Launch Manager\PowerKey.exe"
O4 - HKLM\..\Run: [LManager] C:\Program Files\Launch Manager\HotkeyApp.exe
O4 - HKLM\..\Run: [CtrlVol] C:\Program Files\Launch Manager\CtrlVol.exe
O4 - HKLM\..\Run: [LMgrOSD] C:\Program Files\Launch Manager\OSD.exe
O4 - HKLM\..\Run: [Wbutton] "C:\Program Files\Launch Manager\Wbutton.exe"
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [AudioDrvEmulator] "C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe" -1 AudioDrvEmulator "C:\Program Files\Creative\Shared Files\Module Loader\Audio Emulator\AudDrvEm.dll"
O4 - HKLM\..\Run: [CTDVDDET] "C:\Program Files\Creative\Sound Blaster Audigy 2\DVDAudio\CTDVDDET.EXE"
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\Sound Blaster Audigy 2\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [CTFeatureModeUtility] C:\Program Files\Creative\Feature Mode Utility\CTModUtl.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime
O4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: ObjectDock.lnk = C:\Program Files\Stardock\ObjectDock\ObjectDock.exe
O4 - Startup: Shortcut to JetAudio.lnk = C:\Program Files\JetAudio\JetAudio.exe
O4 - Startup: Y'z ToolBar.lnk = C:\WINDOWS\BricoPacks\Vista Inspirat\YzToolbar\YzToolBar.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: ATI CATALYST System Tray.lnk = C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: office.exe
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} - http://www.creative.com/su/ocx/15015/CTSUEng.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1122244867686
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15016/CTPID.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{F9191AD5-5CCB-44B1-84D9-0E935FF55E22}: NameServer = 132.216.44.21 132.206.44.21
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files\Eset\nod32krn.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: PDScheduler (PDSched) - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDSched.exe
O23 - Service: Broadcom Wireless LAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

[Marcos]

The log does not seem to contain anything suspicious. When you get the alert from NOD32, please note the comment in the alert window; there should be a note about the program that created the file. If it's not a regular file, please submit it to support@eset.com with a link to this thread.