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ablake
September 12th, 2005, 12:11 PM
I recently renewed my subscription to Norton Internet Security and have not been able to update Spyware Blaster. I keep getting the following message " Cannot establish a connection to download, Check internet connection and try again". I have no trouble updating Spybot-Search & Ad-Aware. Could it be Norton's Firewall? Any suggestion would be appreciated.

Bubba
September 12th, 2005, 12:23 PM
{QUOTE-> Could it be Norton's Firewall? Any suggestion would be appreciated. <-QUOTE}It very well could be. I suggest you take a look at your Firewall rules and make sure any and all instances of spywareblaster.exe does not have "deny" rule.

ablake
September 12th, 2005, 06:18 PM
Bubba, Thank you very much for your prompt assistance. Not knowing about firewall rules, I typed the name into Google and it took me straight to a document by Symantec showing how to configure firewall rules. Following the instructions I discovered that Spyblaster was blocked. I made the change and all is well. I don't know how it got blocked as it wasn't before I renewed my protection with Norton about two weeks ago. Anyhow, Thanks again. Really appreciate it.

Bubba
September 12th, 2005, 06:26 PM
{QUOTE-> Anyhow, Thanks again. Really appreciate it. <-QUOTE}You are more than Welcome and glad it's now working for ya :)