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Q Section
May 26th, 2003, 06:52 PM
We found the answer to the error on our test computer! :D
First we ran Com Explorer found here: http://www.4developers.com/com/
Then running it one item came up in RED in the left column. This led to noticing that SCRRUN.DLL was completely missing from our computer. We double-checked using Find and it was not there. We had a copy of it on another drive and copied it to C:\WINDOWS\SYSTEM. We then did Start>Run>regsvr C:\WINDOWS\SYSTEM\scrrun.dll and hit enter. (Notice there is a space between 'regsvr' and 'C:')
A popup said the dll was now properly registered.
Next we once again opened SpywareGuard and clicked on a few items. Wow! No lock-up and no more problems! :D

We mentioned the long story for those who may need the extra instructions or who may have a different dll missing.

Best wishes!
LowWaterMark
May 26th, 2003, 09:39 PM
Good work QSection! http://www.wilderssecurity.com/images/icons/icon14.gif

Hopefully Javacool can recreate the original problem given this information, and also devise ways to address the problem more easily for other people in the future.
javacool
May 26th, 2003, 10:42 PM
Yep - that's exactly the information I need. Nice job! ;D

Including that one file in the setup should solve the problem - I'll make sure to do so in the next release.

Best regards,

-Javacool
Patrice
May 27th, 2003, 01:08 PM
Hi QSection,

mhh... this COM Explorer is a nice application by the way! Have to look at it more thoroughly! Thanks for the link! :D

Regards,

Patrice
Q Section
May 27th, 2003, 04:43 PM
You are all quite welcome. :D