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View Full Version : Having some trouble with SG and BHB


David51485
May 21st, 2003, 03:21 PM
Hi,
I have two problems:

1. I have SpywareGuard 2.1 installed, but every time I boot up, SG leaves the protection option, "Download Protection" becomes UNchecked. I have to go in and manually check it. I have press "Save Settings" after I have done this, but SG forgets every time.....

2. I tried to uninstall Browser Hijack Blaster, but after double clicking unins000.exe in C:\Program Files\Browser Hijack Blaster , it gives me the following error message:
C:\Program Files\Browser Hijack Blaster\unins000.dat does not exist....uninstallation cannot complete.

Thanks for any help you can provide,
-David

javacool
May 21st, 2003, 03:35 PM
{QUOTE-> quoting: David51485 link=board=34;threadid=9513;start=0#msg62191 date=1053544884]
Hi,
I have two problems:

1. I have SpywareGuard 2.1 installed, but every time I boot up, SG leaves the protection option, "Download Protection" becomes UNchecked. I have to go in and manually check it. I have press "Save Settings" after I have done this, but SG forgets every time..... <-QUOTE}

Now that is a very interesting issue. What version of Windows do you have? And do you have a full/administrator account? (Plus, what version of Internet Explorer do you have installed? It sounds like the Download Protection is not working correctly.)

{QUOTE-> 2. I tried to uninstall Browser Hijack Blaster, but after double clicking unins000.exe in C:\Program Files\Browser Hijack Blaster , it gives me the following error message:
C:\Program Files\Browser Hijack Blaster\unins000.dat does not exist....uninstallation cannot complete.

Thanks for any help you can provide,
-David
<-QUOTE}

You can probably just delete the contents of your Browser Hijack Blaster folder, if it still exists - that should remove all components of BHB if the uninstallation does not work.

Best regards,

-Javacool

David51485
May 21st, 2003, 04:11 PM
Hi javacool,
Thanks for the quick reply.

I have Windows XP Home with full admin permissions.

I have IE 6.2800.1106.xpsp1.020828-1920, 128 Bit Cipher Strength Encryption, and all WindowsUpdates installed.

-David

David51485
May 22nd, 2003, 05:31 PM
I just rebooted today and apparently the download protection setting is intact....I am just wondering what exactly happened to cause this probably before.... ;D

-David

David51485
May 25th, 2003, 02:21 PM
Well, I've determined now that this problems happens about half of the time on boot-up. I'm suspecting that this might be a AV or AT Conflict?

-David