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View Full Version : Safe Xp messed up my windows update


Simon Phoenix
August 17th, 2005, 04:55 PM
I think safe xp is the reason my windows updates won't work...It isn't installed in my computer but I think it still there, how can I remove any traces of this program from my computer thanks.

trickyricky
August 17th, 2005, 05:07 PM
You'd be best off using SafeXP to restore your initial settings from a file, if you saved them before making any changes with the program. SafeXP doesn't need installing or uninstalling - merely delete the directory with the SafeXP files in it and it's gone - but if you changed any settings with it, they will stay changed even if you remove SafeXP from your PC.

If you never backed up your settings to a file before making any changes, you'll need to try to find out which change caused Windows Update to fail...

Tom772
August 17th, 2005, 07:17 PM
-{ Quote: "I think safe xp is the reason my windows updates won't work...It isn't installed in my computer but I think it still there, how can I remove any traces of this program from my computer thanks." }-


Hi to reset Safe XP go to 'reset to state before first run' and this shouyld fix the problem, happened to me a while a go. really hope this helps.

Take care T

Simon Phoenix
August 17th, 2005, 07:30 PM
thanks, will do. :)

Notok
August 17th, 2005, 07:57 PM
How exactly is Windows Update not working? What is it doing, or rather not doing?

Simon Phoenix
August 17th, 2005, 09:39 PM
It says download failed whenever I try to download a update.

Tom772
August 17th, 2005, 09:44 PM
-{ Quote: "It says download failed whenever I try to download a update." }-This can be mainly down to some windows services being set to manual or disabled such as BITS, EVENT LOGS and AUTOMATIC UPDATES:) T

Simon Phoenix
August 17th, 2005, 10:31 PM
Like what services do you think it is, windows update is set to automatic, yet I cannot download anything at all from the update site. Something is blocking it.

Tom772
August 17th, 2005, 10:51 PM
-{ Quote: "Like what services do you think it is, windows update is set to automatic, yet I cannot download anything at all from the update site. Something is blocking it." }- http://www.theeldergeek.com/services_guide.htm a useful link to check, may help you figure out what services are not running for windows update?

T;)

Simon Phoenix
August 17th, 2005, 10:59 PM
Backround intelligence service on my computer won't run and it's on automatic, I think that's the problem.

Tom772
August 17th, 2005, 11:07 PM
-{ Quote: "Backround intelligence service on my computer won't run and it's on automatic, I think that's the problem." }-

Go control panel>Admin tools>services>BITS>rightclick and click on stop/then start and try again?

Any luck,

T

Simon Phoenix
August 18th, 2005, 07:40 AM
nope, tells me to review the system event log.

Notok
August 18th, 2005, 10:21 AM
That would definitely do it. What does it say in the event log? (go into the Control Panel, Administrative Tools, Event Viewer, double click on 'System' and look for a red circle with an "X", preferably just after seeing the error message)

Here's a FAQ on BITS not starting:
http://www.faqshop.com/misc/default.htm?http://www.faqshop.com/misc/bits/err%2053.htm

If you're using XP SP1 (not SP2), then there's an update:
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q314862

bch
August 18th, 2005, 10:24 AM
Procedure to manually re-install BITS Service http://support.microsoft.com/kb/555337

Similar information http://www.botmanfamily.net/~aurelien/articles/BITS_reinstall.html

Simon Phoenix
August 18th, 2005, 02:37 PM
Will try the above methods and respond when I get home, currently at the library. thanks to all, you guys are great. :)

Simon Phoenix
August 18th, 2005, 05:11 PM
-{ Quote: "That would definitely do it. What does it say in the event log? (go into the Control Panel, Administrative Tools, Event Viewer, double click on 'System' and look for a red circle with an "X", preferably just after seeing the error message)

Here's a FAQ on BITS not starting:
http://www.faqshop.com/misc/default.htm?http://www.faqshop.com/misc/bits/err%2053.htm

If you're using XP SP1 (not SP2), then there's an update:
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q314862" }-

Here it is

Simon Phoenix
August 18th, 2005, 05:13 PM
It's safe xp alright, won't install that crap again. I got about 7 more of those red errors.

Notok
August 18th, 2005, 06:13 PM
I wouldn't be so sure, I've never seen anything like that happen w/ SafeXP..

Here's someone else that had the same problem, got it fixed by re-registering a few DLLs.
http://www.mcse.ms/message1678061-3.html

Simon Phoenix
August 18th, 2005, 06:56 PM
Can you show me how to re-register dll's I'm kinda lost with that one.

:-[

Notok
August 18th, 2005, 08:00 PM
Just go to Start > Run, type in "cmd" (without quotes, of course) and hit enter, that will bring up a comman prompt (a DOS-like window that is black), then type in "regsvr32 oleaut32.dll" and hit enter, that will register oleaut32.dll, repeat with the other DLL names.

trickyricky
August 19th, 2005, 08:42 AM
It isn't likely to be SafeXP that's messed things up. I have SafeXP on 2 PCs here and they both update fine.

Don't forget that SafeXP is a tweaking tool, so, as I said earlier, you need to return to your initial PC state from within SafeXP to undo any changes you made with it. Simply uninstalling it won't work - that's like buying a spanner, adjusting your plumbing with it, seeing leaks starting everywhere and throwing away the spanner to try to cure the leaks. You have to change all the adjustments back before throwing the spanner away...