View Full Version : Can't create new snapshot!
lnn
May 16th, 2003, 09:21 PM
I just installed SpywareBlaster and I mainly wanted to get rid of all the browser hijackers in my computer already. So I went and tried to create a new snapshot but everytime I do, this window pops up that says "This program has performed an illegal operation and will be shut down" Why is that? My IE browser is to the point where whenever I right click, the annoying link (which is also the changed homepage) shows up on the drop down menu! And every time I start my computer IE opens up and go to that page. I need immediate help! Thanks!
javacool
May 16th, 2003, 09:32 PM
Unfortunately SpywareBlaster System Snapshot can only remove browser hijackers if you have created a SnapShot before your system was altered/infected. In that respect, I don't believe it will help you much with your current problem.
If you can download HijackThis, and provide us with a log, we can most likely help you remove the bulk (if not all) of the spyware on your system.
A link to the download of HijackThis, plus a short tutorial on how to use it, is available here: http://www.tomcoyote.org/hjt/
Best regards,
-Javacool
lnn
May 16th, 2003, 09:35 PM
Thanks for replying. Now I'm at the point where that site controls my internet browser. Would re-installing it help? Thanks for taking your time to read my message. Best wishes...
Pieter_Arntz
May 17th, 2003, 07:39 AM
Hi lnn,
Please do as Javacool suggested and post your HijackThis log. It is no use installing your browser again before the spyware/hijacker has been removed. The same thing would happen all over again.
Regards,
Pieter
Patrice
May 17th, 2003, 08:39 AM
Hi Inn,
did you already try out Ad-aware and Spybot as well? Perhaps these tools will help you in your special case.
Regards,
Patrice
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