Could this be a firewall problem

[Rosie]

Hello,
I recently downloaded the free ZoneAlarm 3.7. I do find it good as I am not clever when it comes to setting things up.
However, since installing ZA I am finding that if I switch my printer on before my pc everything is fine. If I switch my printer on after my pc then I immediately lose my internet connection. I have a 'Correct Connect' facility which tells me:- MONITOR TCP/IP stack is not bound to a NIC.
I have Broadband via a cable modem (AMBIT USB Cable Modem).
Can anyone advise (In simple terms) please.
Maybe I will just have to learn to remember to switch printer on prior to pc.
Thanks,
Rosie :)

[Patrice]

Hi Rosie,

I could be the firewall, even though this would be strange. Is your printer connected to your computer directly or is it a network printer? What cable do you use to connect the printer with your computer (a network cable or a normal printer cable)? If you would use a network printer, you would have file and printer sharing enabled. Then it would be more logical that you cannot access it. But if you don't, it's strange.

Regards,

Patrice

[Rosie]

Hi Patrice,
No, my printer is connected directly to my pc.
I have no problems if I switch the printer on before switching on my pc. I have only experienced the problem since installing the firewall.
Regards,
Rosie :)

[Patrice]

Hi Rosie,

mhh... may I know what printer you use? And is there anything in the log section of ZA when you start your printer after your PC? I would also like to know more about Monitor TCP/IP stack -when does it show up exactly? Last but not least do you have printer and file sharing enabled?

Regards,

Patrice