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qcbloke
August 3rd, 2005, 05:48 PM
I just downloaded and installed the trial version of 8.0. Here's the error message I received at the end of an attempt to create my first drive image to file:

"E00640068: Failed to create the scheduled task. Error #1722 - The RPC server is unavailable."

1. I've tried typing "net start rpcss" into Run.
2. I've accessed Services and Remote Procedure Call is started and set to automatic.
3. I've Googled to no result.

I have a 40GIG HD with 25GIGs free, and my file system is NTFS on a single partition. Windows XP SP2, 512MB memory.

Any help would be most appreciated. I'd sure like to be able to use this important program.

Thanks,

James

Edit: :-[ Ooops... Just noticed Acronis' new "service" which was disabled. I started it and set to automatic. All's well.

Thanks, anyhow.

Acronis Support
August 5th, 2005, 10:34 AM
Hello qcbloke,

Thank you for choosing Acronis Disk Backup Software (http://www.acronis.com/homecomputing/products/trueimage/).

Please make sure that Acronis Scheduler 2 Service (Control Panel -> Administrative Tools -> Services) Startup type is set to Automatic in Properties. If it is not so, please make it so and then reboot your computer.

If the above doesn't help please run the schedhlp.exe and schedul2.exe (C:\Program Files\Common Files\Acronis\Schedule2) manually in Windows Task Manager (File -> New Task) or do the following:

- Download the http://www.acronis.com/files/support/schedmgr.exe file;
- Start the Command Prompt from Start -> Programs -> Accessories menu;
- Run the following command in the folder you saved the file to:

schedmgr.exe service start

Thank you.
--
Ilya Toytman