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View Full Version : Can't create Secure Zone on Raid Array


xsrvx
July 28th, 2005, 01:42 PM
When I go to create a secure zone it asks me which disk I want to use (There are 2 raid arrays) so I pick the one I want and then it shows drive letters and asks which one to take space from. I choose D and it does it's locking of D and checking and then the entire application just goes away. As a result nothing is done. I think it is the latest build, I just downloaded it about a week ago and the latest build shows as July 6th.

Acronis Support
July 29th, 2005, 06:33 AM
Hello xsrvx,

Thank you for choosing Acronis Disk Backup Software (http://www.acronis.com/products/).

Please install the below update with disabled logging and see whether the problem persists.

http://www.acronis.com/files/support/SnapAPI_s_e.exe

If the problem does persist:

1. Please enable logging by running the update once more, reproduce the program failure.

2. Download Acronis Report utility available at http://www.acronis.com/files/support/AcronisReport.exe and run it, create a report.

Send c:\snapapi.log file and Acronis Report file to support@acronis.com along with the link to this thread.

Thank you,
--
Oleg Shegay