Can any one help or advise me please?

[John11]

Hi,

I purchased a liscensed copy of Process Gaurd (Home) on the 29/03/05.
I have since had my hard drive crash and have lost the registration code that was originally sent to me.

I have contacted the third party company (Regsoft) who dealt with the original purchase and they have in turn emailed Support@Diamond CS asking
them to assist their customer, i have also emailed Support and also Wayne himself but have not recieved any replies at all?

I really would just appreciate a reply from someone at Diamond CS, if they say sorry we cant support you as you lost the registration details then fine I will just except this as a lesson to make sure i back everything up in future.

Cheers...John11

[richrf]

Hi John,

While you are waiting for DiamondCS to respond, have you tried accessing the ProcessGuard Members Area at:

http://www.diamondcs.com.au/members/

If you have your registered email address, you should be able to get in and download a new copy of your registration code. That is what I did.

Rich

[John11]

Hi Rich,

many thanks, i have just gone in to the members area and downloaded my original purchase code and all works fine now.

Best regards,

John...

[richrf]

Hi John,

Glad I was able to help.

Rich

[Pilli]

Hi John11, If you emailed DCS over the last few days I doubt you will receive a reply as they are moving offices ATM. The reply Rich gave would have been the same from DCS.

Glad you are sorted now anyway. Pilli :)

[John11]

Thanks pilli,

that probably explains the delay, any way im well pleased with process guard
its well worth the small cost for the added security it provides.

Best regards,

John...

[lightning113]

Boy,What a great feature that is!!Used it three or four times myself.

[John11]

pilli,

just out of interest i noticed your from Hampshire Uk where abouts?
I'm from portsmouth :) small world as they say.

john...