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Emendelson
July 9th, 2005, 04:41 PM
I have a registered copy of Disk Director Suite 9, but I can't remember what e-mail address I used to register it. When I try to register it under my current e-mail address, the Acronis web site tells me that the serial number is already registered. I've tried various old e-mail addresses, but none of them has the Suite listed under registered products.

Can tech support figure out which e-mail address a serial number is registered under, and send a message to that address (or some other address that I use)?

Thanks for any help with this.

Edward Mendelson
Contributing Editor
PC Magazine

TheQuest
July 9th, 2005, 11:49 PM
Hi, Emendelson

{QUOTE-> I have a registered copy of Disk Director Suite 9, but I can't remember what e-mail address I used to register it. When I try to register it under my current e-mail address, <-QUOTE}
If you have already registered it, why are you trying to register it again?

Take Care,
TheQuest 8)

Acronis Support
July 10th, 2005, 06:06 AM
Hello Edward,

Thank you for choosing Acronis Partition and Disk Managing Software (http://www.acronis.com/homecomputing/products/diskdirector/).

All you need to do in this situation is to send your serial number to support@acronis.com and ask for the e-mail you entered during the registration.

Thank you.
--
Ilya Toytman

Emendelson
July 10th, 2005, 09:25 AM
To Ilya - thank you, I'll e-mail the serial.

To "TheQuest" - so I can log in and download updates.

Edward Mendelson