Serial Number NOT accepted by purchased software

[Alexei]

I downloaded a full version of Acronis Disc Director Suite 9.0.538 and paid for the full version. However the serial # I was given can not be entered at the time of setup the program! The program only accepts numbers and does not accept letters. Please, help.
Thanx
Alexei
~snipped email address~

[Alexei]

12345

[snapdragin]

Hi Alexei,

I have removed your email address to prevent it being harvested by spam bots.

Given the title of your last post, it seems you have resolved your problem, Good to hear. :D

Regards,

snap

[Acronis Support]

Hello Alexei,

Thank you for choosing Acronis Disk Cloning and System Transferring Software (http://www.acronis.com/homecomputing/products/trueimage/).

I am glad that your problem has been solved. If you have any questions concerning our software, please feel free to contact us.

Thank you.
--
Irina Shirokova