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View Full Version : Rescue Program Stuck at Promise PCI IDE Card


ninetynine
June 22nd, 2005, 03:36 AM
The rescue version of Disk Director will stop responding somewhere during the wrapped Linux kernel is initializing. Debugging info shows that it stops responding when initializing pci/ide2/bus0/target0/lun0 (something like that).
It's a promise Fasttrak100 PCI IDE card. However, before it loses response, it already correctly detected the card and all the hard drives plugged in the card.

This problem is shown in version 9.0.0.538. Version 9.0.0.534 doesn't have this problem. This problem also shows up in recent versions of True Image.

Acronis Support
June 26th, 2005, 01:05 PM
Hello ninetynine,

Thank you for choosing Acronis Partition and Disk Managing Software (http://www.acronis.com/homecomputing/products/diskdirector/).

Could you please create sysinfo in the way described at Acronis Help Post (http://www.wilderssecurity.com/showthread.php?t=55317) and send it to support@acronis.com along with the link to this thread? We will investigate the problem and provide you with the solution.

Thank you.
--
Ilya Toytman