False Virus Report when Install Program

[rogert]

Hi

Whenever i try to install an upgrade to one of my programs, MailList King:

http://www.xequte.com/maillistking/download.html

NOD32 blocks it with the following error:

Threat: probably unknown NewHeur_PE virus
Comment: Event occurred on a new file created by the application:

C:Docume 1\HP_Owner\LOCALS 1\Temp\is MC2D7.tmp\is BISG7.temp

I installed the same program on a different computer (that has McAfee) and had no problem (even scanning the file and folder with McAfee). I e-mailed the MailList King developers and they said it is a problem with NOD32.

How can I resolve this (I need both programs)?

Thanks

[Blackspear]

Hi Rogert, with this issue can you please send an email to support@nod32.com and place a link to this thread. If you do not hear from Eset within 3 days (allows for weekends), please advise us here...

We would appreciate if you could keep us in the loop with your progress, as we all learn this way…

Cheers ;D

[Visitor99]

You should probably send that file to them too for analysis

[Marcos]

It'd be enough if you let NOD32 submit the file via ThreatSense. Check your Event log and make sure the file has actually been submitted, then drop an email to support@eset.com with the file name (you can copy it from the Event log). I've got one file, the program's executable, but I'm not sure if it's the same than yours.