"Set Up files corrupted"

[mom37385]

I've uninstalled the old SpywareBlaster and have tried to install the new 3.4 version. It slowly downloads to 50% then jumps to "download complete"; but whe I try to run it, I get a message that says, "Set up files corrupted. Download a new copy of the program." I have tried many different download sites but he same thing happens.

Can anyone help? I don't like being without SpywareBlaster! :-[

[snowboard]

Do the following.


1. Open SpywareBlaster and select "Disable All Protection"


2. Close SpywareBlaster (and the AutoUpdate Configuration program, if open)


3. Open Add/Remove programs (click on "Start" in the lower left corner of your screen, then on "Control Panel", and finally on 'Add/Remove Programs")


4. Search for the SpywareBlaster entry and uninstall/remove it


5. Reboot


6. Run RegSeeker (http://www.snapfiles.com/apphistory/regseeker_history.html) (this is optional, but recomended)


7. Fix all problems found and create a backup


8. Reboot


9. After you have followed these steps download a new copy of SpywareBlaster 3.4 (http://www.javacoolsoftware.com/sbdownload.html)

Regards,

snowboard

[mom37385]

Thank you, snowboard! I had done the first 5 items on your list before I posted the original item and was just getting nowhere. Then, after reading your response, I debated for a whole day about running the RegSeeker because of the dire warnings about making changes to the reistry (computer stupid here). However, the problems were just getting worse (we couldn't download a darn thing) so I plunged ahead with the rest of your suggestions and guess what? It works! We downloaded SpywareBlaster without a hitch as well several other updates to other programs we haven't been able to get.

Thank you so much! :-*

mom37385

[snowboard]

Glad I could help ;D

Regards,

snowboard