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skimball3
May 30th, 2005, 11:29 PM
true image 8.0, xp pro/sp2, pentium4, 100gb hdd

error e000101f4 "...has not found any hdd's"
reloaded (repaired) program but no success.

Help?

Steve Kimball

Acronis Support
May 31st, 2005, 07:49 AM
Hello Steve,

Thank you for choosing Acronis Disk Backup Software (http://www.acronis.com/homecomputing/products/trueimage/).

We also strongly recommend you to update your copy of Acronis True Image 8.0 (http://www.acronis.com/homecomputing/my/updates/) to the 826 build. In order to get access to updates you should register account (http://www.acronis.com/homecomputing/my/registration/) on our site (or just log in if you have already created it) and then register your copy of the product (http://www.acronis.com/homecomputing/my/products/registration/).

If the problem remains please install the below update with disabled logging and see whether the problem persists.

http://www.acronis.com/files/support/SnapAPI_s_e.exe

If the problem does persist, please enable logging by running the update once more, reproduce the program failure and send the c:\snapapi.log file to support@acronis.com along with the link to this thread.

Thank you.
--
Irina Shirokova