"all files" wont open

[hadi]

Hi
a friend XP-Home SP2. when he clicks start>all files it won't open.
All users, default user and login user are all present
Any help please

[hadi]

Any help please
In this friend's computer. XP boots and works fine except when he click on start then select "all files" nothing happen (no list of files)
Please Experts! Any idea

[hadi]

Sorry, I mean all programs list not all files
When we click "start" then "all programs" nothing happen (no list of programs)
Any help. thanks

[snowbound]

{QUOTE-> Sorry, I mean all programs list not all files
When we click "start" then "all programs" nothing happen (no list of programs)
Any help. thanks <-QUOTE}

Googled it and found this,

http://windowsxp.mvps.org/AllPrograms.htm

Hope it helps.



snowbound

[hadi]

Hi snowbound!
Registry seems to be OK according to your link, but still All programs doesn't respond. Anymore clues? Thanks!

[snowbound]

{QUOTE-> Anymore clues? <-QUOTE}

I'm afraid i don't but for the benefit of others does a blank list appear or no list at all?

Did they install anything just prior to this problem starting?

Recent registry editing?


snowbound

[hadi]

Hi
{QUOTE-> I'm afraid i don't but for the benefit of others does a blank list appear or no list at all? <-QUOTE}

Nothing appears. "All programs" does not respond

{QUOTE-> Did they install anything just prior to this problem starting? <-QUOTE}
I did recommend Wilders forum to them. On the same day there was a thread about Regseeker, they tried it and I think they have misused it

[snowbound]

{QUOTE->
On the same day there was a thread about Regseeker, they tried it and I think they have misused it <-QUOTE}

This could be the problem if any reg entries were removed. Do they still have Regseeker installed? If so, and hopefully the backup option was checked, restore what was deleted ansd see if that helps.


snowbound