Automatic Update

[tosbsas]

Hey there

I have to use now a proxy - ISP and the update automatically only works sometimes. However I can press the button and everything works.

I am using win2k, raspppoe so thats not real Lan and not real dialup

Ruben

[jan]

Any error messages?

Thx. :)

jan

[tosbsas]

Yep (:--))

Time***Module***Event
28.02.2003 16:18:14***Update***Update attempt terminated with error (Server connection failure)
28.02.2003 15:52:07***Update***Update attempt triggered manually
28.02.2003 15:52:01***Update***Your NOD32 version is up-to-date. No update necessary.
28.02.2003 15:17:08***Update***Update attempt triggered automatically
28.02.2003 14:17:30***Update***Update attempt terminated with error (Server connection failure)
28.02.2003 14:17:08***Update***Update attempt triggered automatically
28.02.2003 14:06:46***Update***Update attempt terminated with error (Server connection failure)
28.02.2003 14:06:22***Update***Update attempt triggered automatically
28.02.2003 13:17:29***Update***Update attempt terminated with error (Server connection failure)
28.02.2003 13:17:07***Update***Update attempt triggered automatically
28.02.2003 11:17:05***Update***Update attempt triggered automatically
28.02.2003 10:17:28***Update***Update attempt terminated with error (Server connection failure)
28.02.2003 10:17:05***Update***Update attempt triggered automatically
28.02.2003 09:42:00***Update***Your NOD32 version is up-to-date. No update necessary.

[jan]

Hey Ruben,

have you seen this FAQ (http://www.nod32.com/support/ans/4d.htm) ?

thanks. :)

jan

[tosbsas]

yep - all set (:--))

Is working worse than with beta 1 (:--))

Ruben

[jan]

Are you using the same profile for manual and automatic update? If no - isn't it possible that the proxy is set up just in the manual update profile?

Take care, 8)

jan

[tosbsas]

Can't find two ways of setting the proxy up - open setup - advanced, dialUp and proxy - anything else??

Ruben

[jan]

>Can't find two ways of setting the proxy up - open setup - advanced, dialUp and proxy - anything else??

When you click on the "Profiles" button in that Setup - how many profiles do you have there? Do you have also "Default" profile there?

Thanx. :)

jan

[tosbsas]

yes - want me to try That??

Ruben


Tried it - without proxy - not even manually will work

Ruben

[tosbsas]

now - with proxy it works - don't know why - haven't changed anything else in the profile - at least I thought so (:--)9

Any news about beta 3

Ruben

[jan]

>now - with proxy it works - don't know why - haven't changed anything else in the profile - at least I thought so (:--)9

We'd like to help you - but we'd need more details when it connects and when not - isn't it something with your Internet connection, or ISP?

>Any news about beta 3

Fixing some things here - will be available in a couple of days.

Take care :)

jan

[tosbsas]

I ma pretty new to these kind of things

I am suing raspppoe to connect to the internet. Goes thru a network card to a router who makes a 256 bkps connection.

OS is win2k

As I told you now (after setting it for default + proxy) it works.

proxy is proxy.uolsinectis.com.ar:80

Ruben

[jan]

>As I told you now (after setting it for default + proxy) it works.

OK - great - just let me know if anything occurs. :)

jan

[tosbsas]

Update is still a little flaky - now once in a while it says I can#t update cause I need username and password - when I set the password it will work again for a while.

Any ideas why??

Ruben

[jan]

Hi Ruben,

sorry for the "betadelay" - more update problems have been fixed - are you OK now?

Thanks, :)

jan