pmhoran
March 21st, 2005, 08:08 AM
I have been using EZ AntiVirus since it turned from the free InnoculateIT (which I used for years before). I love the software. Never had a virus or trojan or worm.
A week or so ago it automatically downloaded a updated version. Fine ... but everytime I opened my browser it was asking me to register. So I did ... just to satisfy the danged thing ... even though I am already registered. Suddenly ... my subscription & registration is good for an added year. BONUS. An added year ... no charge.
My problem is I am too honest I guess. I decided to contact the CA Tech Support and advise them of the problem and "their gift" of an added year. FINALLY ... a week later I get a response telling me to download the latest version and reinstall it ... that will solve the problem. Morons!!!
But I followed their instructions ... registered again ... and I still have my "free year" showing up. So ... to heck with them. I tried to be honest and they have a moron who won't read what I wrote respond to me. So its their problem now.
I hope EVERYONE who has the program and is being requested to register again also gets a free year. Maybe then they will start paying attention.
End of soapbox tirade
Peter
A week or so ago it automatically downloaded a updated version. Fine ... but everytime I opened my browser it was asking me to register. So I did ... just to satisfy the danged thing ... even though I am already registered. Suddenly ... my subscription & registration is good for an added year. BONUS. An added year ... no charge.
My problem is I am too honest I guess. I decided to contact the CA Tech Support and advise them of the problem and "their gift" of an added year. FINALLY ... a week later I get a response telling me to download the latest version and reinstall it ... that will solve the problem. Morons!!!
But I followed their instructions ... registered again ... and I still have my "free year" showing up. So ... to heck with them. I tried to be honest and they have a moron who won't read what I wrote respond to me. So its their problem now.
I hope EVERYONE who has the program and is being requested to register again also gets a free year. Maybe then they will start paying attention.
End of soapbox tirade
Peter