"Remember" doesn't seem to work

[hojtsy]

Hi,

I get a popup for Bandwidth Monitor Pro seting itself as autostart at each bootup. Even if I set the checkbox to remember my decission, and press Allow, this popup is displayed again at next reboot. The "applications permissions override" box stays empty.

-hojtsy-

[Peter2150]

I am seeing the same thing. Telling to remember an allow not only doesn't show up in the settings, but it keeps popping up and asking again.

[Atomas31]

I've got the same problem here! I tell regdefend to remember an always allow some file at startup but at every reboot the file to be remember as "always allow" doesn't show up in the settings, and it keeps popping up and asking again at every reboot????

[hollywoodpc]

Same here with running AntiTracks . Each time it is run , RD asks again even though I have checked it to remember my decision

[Jooske]

Have you tried in the Application Permissions Override
press Add Program
search for the program you want to permit, add it and see if it now goes well?

[ReGen]

I also had this problem.
I gave various items during ‘Logging in’ the ‘allow always’ status. But they failed to appear in the list of allowed programs and nothing was recorded in the log. The next boot the same items were flagged again.
Also noticed on changing user account – Spy Sweeper failed to load. I think RegDefend was blocking registry access without giving any chance to ‘allow’. The problem continued until RegDefend was uninstalled.
Certainly looks like it’ll be a great program once some of the initial teething bugs are sorted. :)

[Peter2150]

{QUOTE-> Have you tried in the Application Permissions Override
press Add Program
search for the program you want to permit, add it and see if it now goes well? <-QUOTE}

I had a problem trying that with a registry key. Froze the computer. Point is we shouldn't have to. I am sure this is a small nit that Jason will get fixed.

[siliconman01]

I'm experiencing the same with RD not remembering at reboot. However, as Jookse pointed to, if you manually add the program to the override and give it permission to modify keys and/or modify values, then RD handles it okay on reboot.

The HELP file doesn't provide anything about adding/setting up programs (at least I haven't found it yet). Am I correct in assuming that a program that is added is given permission on ALL items that are in a single GROUP? Or does it apply to all GROUPS.

[Peter2150]

I added the 3 problem programs, with all 4 permissions checked. Rebooted. They still pop up.

[siliconman01]

When you add the programs, right click on the program name in the Applications Program Override area. Then select/checkmark Automatically Allow Modifying Registry Keys and Modifying Registry Values. You may only need Key or Values.

Also, I assume you added them in the Auto Starts group.

[Peter2150]

Actually I didn't add them to the autostarts group. Will try that. One of them is a startup issue the other isn't. I'll be back.

[Peter2150]

Bingo. Added the offending programs to the autostart list also, and no more popups. "Remembering" still needs fixing.

Interestingly adding to the autostart list also cleared up another problem I was having. Shutdown. When I'd start the shutdown I'd get a windows saying Printscreen.exe wasn't responding. If I did nothing then the countdown would finish and sit there. Once I clicked on End it was 1.5 minutes before shutdown continued. If I clicked end right away it still was exactly 1.5 minutes before shutdown started. Closing Regdefend the shutdown started in 3 seconds.

By adding the programs that I added to the optional group to the autostart group the shutdown problem also went away. Jason??

[siliconman01]

Glad you were successful Peter2150. Agree that the "Remember" needs fixed. Am sure Jason will tackle and correct it.

[siliconman01]

Here's another item along the train of thought that perhaps needs looked into.

It's the short form of a program activation argrument.

For example, c:\Program Files\mru-blaster\mrublaster.exe and then
c:\Progra~1\mru-bl~1\mrubla~1

It's the same program starting up and attempting to modify the registry; however, RegDefend requires an entry for each one.

[nick s]

{QUOTE-> Here's another item along the train of thought that perhaps needs looked into.

It's the short form of a program activation argrument.

For example, c:\Program Files\mru-blaster\mrublaster.exe and then
c:\Progra~1\mru-bl~1\mrubla~1

It's the same program starting up and attempting to modify the registry; however, RegDefend requires an entry for each one. <-QUOTE}I have the same issue with RegRun (Secure Start enabled). I added the onsecure.exe entry manually after RD failed to remember it several times.

Nick

[hojtsy]

{QUOTE-> Have you tried in the Application Permissions Override
press Add Program
search for the program you want to permit, add it and see if it now goes well? <-QUOTE}
Well yes. It worked that way.
-hojtsy--

[hojtsy]

{QUOTE-> It's the short form of a program activation argrument.
For example, c:\Program Files\mru-blaster\mrublaster.exe and then
c:\Progra~1\mru-bl~1\mrubla~1
It's the same program starting up and attempting to modify the registry; however, RegDefend requires an entry for each one. <-QUOTE}Offtopic: The free firewall from Jetico suffers from the same "bug".
-hojtsy-

[hollywoodpc]

I hope this will be taken care of . Why should you have to add something to the startup registry ? I will not do that . It is ignorant if it is not a start up program . I have added the problem keys to the App override area . to no avail . Bottom line is , it does not work properly . I also feel Jason will take care of this promptly but , until then , why do something wrong to try to make a buggy program work > Hope it is fixed before trial is up . If not , what to do then ?

[Jason_R0]

Thanks guys, I have identified the bug and will get a fix out within a day or two.

In regards to the long/short filename issue, you can fix it if you make sure that wherever a program "starts" it is the long filename version instead of the short. Unfortunately in kernel mode there is no way to convert a short filename into a long one,and because performance will be worse (you can fix it if you make the GUI application convert all filenames, but this requires 3 extra trips) it is something you can't really "fix" without introducing other issues. However as I said, you can "fix" it yourself by making sure the autostart for those programs isn't the short filename, but rather the long filename version.

[siliconman01]

Thanks Jason for your attention to this thread.

Fully understand your explanation on the short form issue. Not difficult to make the change to the long form internally so will do so on my end. I find where it mostly occurs (at least on my box) is when using the Task Scheduler to create a new entry.

And thanks for a great new security creation...RegDefend ! ;D

[hollywoodpc]

Thank you Jason . Done . You are really up to helping people out . Customer service seems to be a lost trade . Not with you though . Great program and looking forward to other " goodies " later . God Bless and CONGRATS

[Jason_R0]

I thought I would just tell you guys that I will be renewing the 14 day trial for the next version, so you will have 14 days with the new version at least. :)

[hollywoodpc]

Wow ! Can anybody be as kind as this guy ? Thanks Jason . AWESOME !!! And a stupid question . Will there be an AUTO update feature or is there already one in the registered version ? Thank you again .

[gottadoit]

{QUOTE-> Thanks guys, I have identified the bug and will get a fix out within a day or two.

In regards to the long/short filename issue, you can fix it if you make sure that wherever a program "starts" it is the long filename version instead of the short. Unfortunately in kernel mode there is no way to convert a short filename into a long one,and because performance will be worse (you can fix it if you make the GUI application convert all filenames, but this requires 3 extra trips) it is something you can't really "fix" without introducing other issues. However as I said, you can "fix" it yourself by making sure the autostart for those programs isn't the short filename, but rather the long filename version. <-QUOTE}

Jason,
On the short/long filename issue, would it be possible for you to give an extra option in the app permissions override (right click "register short filename for exe") that leaves a single line in the window but transparently adds the other version(s) of the filename into the list - it is a manual configuration adjustment for those programs that need it and it also addresses the problem without requiring the engine to do extra work at runtime

[Jason_R0]

You can check for a new version in the program currently, but there is no "Auto Update" feature. It may be possible to implement something like that in the future, but due to the nature of driver uninstallations, etc, you need to uninstall a previous version first, then reboot so you can reinstall a newer version.

With RegDefend though, you don't need to reboot to start using it, so you will only need one reboot in the whole "upgrade" procedure.

[Jason_R0]

{QUOTE-> Jason,
On the short/long filename issue, would it be possible for you to give an extra option in the app permissions override (right click "register short filename for exe") that leaves a single line in the window but transparently adds the other version(s) of the filename into the list - it is a manual configuration adjustment for those programs that need it and it also addresses the problem without requiring the engine to do extra work at runtime <-QUOTE}

Hi gottadoit,

It is a good idea in theory, however the problem arises from the fact that there could be more than 1 short filename version of a filename.

For instance take c:\program files\ghost security\regdefend\regdefend.exe

There could be :-
c:\progra~1\ghost security\regdefend\regdefend.exe
c:\progra~1\ghosts~1\regdefend\regdefend.exe
etc

Most programs which give the dos version of their filename typically only use the "full compressed" short filename however. I am trying to find an altnerative undocumented way of finding the short filename for future versions, so I don't necessarily want to add complications like this just yet, we will have to see what the near future holds first. :)

[hollywoodpc]

Excellent explaination ! Thanks

[feddup]

I also can't get "remember" to work. Regdefender seems to have some issues with spy sweeper as well. I saw in some of the prior posts that the 8.3 filenames seemed to be an issue. I've disabled 8.3 filename creation right after the last install and wondered if it could be causing my freezing problem. As well as not remembering regdefender seems to lock my PC up so badly that a hard reboot is required. This happens almost everytime I attempt to change anything in regdefend. I'm no PC guru so operator error could be causing some of the problems. I think this software conceptually is a noble venture. I've already purchased the product and plan on pursuing it till I get it to work. I realize their will be some bugs to work out but I'm sure the end result will be worthwhile.

[Caliban]

I'm having the same freeze when opening and trying to click on anything in the GUI. I have to do a hard reboot to continue.

[Jason_R0]

{QUOTE-> I'm having the same freeze when opening and trying to click on anything in the GUI. I have to do a hard reboot to continue. <-QUOTE}


Could you try moving the .GHST files in your installed RegDefend directory (will be in a sub folder called groups), to another directory, then rerunning it. Also could you email me those .GHST files so I could check them for corruption.