Bandwith

[Helia]

Hello
I have windows XP Home Edition HP Pavillion model 7935
and I have intel easy cam .
When I go to Ispq 6.0 video chat Program sometimes I get this Pop up then my cam wont work I only get it every now and then I don't know why I always have the same programs running and it doesn't do it all the time here is the pop up message I get

USB Controller Bandwith Exceeded
The Controller does not have enough bandwith available for the Intel (r) pc camera Cs110.

When I click it on refresh nothing happens and I have to turn off computer to get cam working again then when I go to it agian ISPQ 6.0 Video chat the cam works .
Does anyone have anyideas why It does this I was thinking maybe its the program itself 6.0 version I have 5.0 version and it doesn't do it with that version any help would do even if none of you know's ISPQ I would still like to know why It does that and doesnt with other programs
thanks :)

[Pieter_Arntz]

Hi Helia,

Do you have other USB devices connected?

Written for another purpose, but should answer some of your question. (http://bt.com/btbroadbandtps/ns_tps_faqs.jsp?targetSection=Equipment&callingPage=this#2)

Regards,

Pieter

[Helia]

Yes my mouse and key board is usb also thats it though

[Pieter_Arntz]

You need those, so unplugging them is hardly an option.
Maybe you should look around for something like this:
http://catalog.belkin.com/IWCatProductPage.process?Merchant_Id=1&Product_Id=85057
Mind you, this is meant as an example. I don´t know what is available in your country or possible in your computer. But it seems as though the three devices together are exceeding the bandwith your USB ports can cough up.

Regards,

Pieter

[Helia]

Is that the only thing I can do really didnt want to spend money I don't have LOL
My computer is only 1 year old I am thinking this is a ISPQ issue due to someone else telling me today they had the same thing happen to them but not sure if thats it or not
Any way I can make the bandwith higher LOL or no

[Pieter_Arntz]

Hi Helia,

Could you give me the specifics of your computer?
Brand, type, etc or a link to where it is described (in English, German or Dutch ;) )
By the way, some USB mice and keyboards can be connected to the computer (using an adapter) tot the PS/2 ports. That might help too and would not be so costly.

Regards,

Pieter

[Helia]

I have a HP Pavillion Model 7935
1.3 ghz AMD Athlon Processor ,128 MB,40.0 GB ultra dma hard drive has CDRW aswell. Windows XP Home Edition.
Not sure what else you need to know hope this helps

[Krusty]

Hi Helia, howdy Pieter

It sounds like virtual memory problem if it is not bandwidth problem. Pieter you tell which one ?

Helia , which connection type you got ? Connection speed? If it is slow, it sure will cause problem no matter how fast is your computers CPU or HD.

^Ari^

[Pieter_Arntz]

Hi Krusty,

Looking at the error she gets I´m thinking along the lines of her USB ports being to weak to supply the bandwith she needs. But since I asked her for the model and all, which she already posted in her original question, I think it is better for me to sleep on it :D
I´ll do some more digging tomorrow, if needed.

Regards,

Pieter

[Krusty]

Pieter,

you always have the correct answer, and you got it this time too :)

[Helia]

Well I use dail up but like I said I dont have this problem with any other program except that one and only in the version 6 Now why do you guys think its virtual memory problem if it was wouldn't I have this problem all the time when I dont ? What do you guys think and how dov I fix it if it is virtual memory problem

[Krusty]

Helia,

Calm down ;) might be other prob, if it appears to be a memory prob, no worries, all is to be solved ;) wait for Pieters answers, he is kinda GOOD

*Ari*

[Helia]

LOL Krusty will do..
thanks guys

[snowy]

POST SPECIFICALLY FOR:

PIETER

for your opinion:

USB 2.0 Drivers for Windows XP Now Available
By Nate Mook, BetaNews
February 4th, 2002, 10:41 PM

As promised, Microsoft has completed the long awaited USB 2.0 drivers for Windows XP. USB 2.0 support entered beta last summer, but Microsoft opted to leave the drivers out of its new operating system until they could be tested on more devices. USB 2.0 increases available bandwidth for devices to 480Mbps, making the technology ideal for high-quality video and storage.

"Microsoft has worked closely with its hardware (and software) partners - such as Adaptec, Canon, Cypress Conductor, Gateway, Intel, and NEC - to provide the necessary support for the USB 2.0 bus driver in Windows XP, driving further adoption of USB 2.0 and enabling customers to take advantage of the more than one hundred USB 2.0 devices available on the market today, as well as the hundreds of future USB 2.0 products," a Microsoft spokesperson told BetaNews.

Windows XP Home and Professional users with USB 2.0 host controllers may download the new drivers via Windows Update. The drivers will not appear for users with systems that do not support USB 2.0. Windows 2000 drivers are expected to arrive shortly in a downloadable package, but will not be included in Service Pack 3 according to Microsoft.

Pieter the "older" drivers only supplied 12mbs.....

***********************************************

HELIA

Please wait on Pieter.....this mat not even be related....let it to PIETER

[Krusty]

Yeah Snowy friend...back in business lol

Helia, you should consider to do some tweaks...

Take a back up of your registry; launch regedit [ run field], take all registry to another location, forexample another hard drive than C. Remember that location for sure. Then go for this :

For XP & 2K:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic
es\Tcpip\ServiceProvider

Change those values you see there [ you can always write them down as well as doing backup] they might look like what ever on earth...just change them as you see them below after writing them down, by right clicking the values:

Class - 1 00 00 00
DnsPriority - 1 00 00 00
HostsPriority - 1 00 00 00
LocalPriority - 1 00 00 00
NetbtPriority - 1 00 00 00

This helps alot of M$ strangled dial up connection.

Furthermore do this, but remember how the values were, not because your puter wouldn´t work, it will work in any case, but because I say so[and you remember ;)]:

1. Click Start.
2. Click Control Panel.
3. Double Click System.
4. Click Hardware tab.
5. Click Device Manager.
6. Double Click Ports.
7. Double Click the appropriate Com port.
8. Click Port Settings.
9. Click Bits per second and change it to the highest supported speed.
10. Click Flow Control and change it to Hardware.
11. Click OK.

Hoping this helps lil bit

friendliest
^Ari^

[Pieter_Arntz]

Hi snowy,

Exactly what I was looking into :D
HP has a habit of providing drivers where M$ falls short.
Unfortunately they often come with spyware (BackWeb Lite) that is supposed to take care of updates. Thus by removing spyware you´ll have to look for the updates yourself.

Helia,

Please read beneath mentioned site very carefully, since I can´t find much about the hardware in your computer.
Make sure to create a System Restore point before you install new drivers. That way you have two chances to go back in case it gets worse.

The site is: http://www.viaarena.com/?PageID=2 Look what is right for your chip-set.
If you have any questions, don´t hesitate.

Regards,

Pieter

[Helia]

Hello
thanks for all your help Guys but I am affraid to mess with this,,I dont want to mess up my PC doing this and I have never messed with my regedit so not too sure on it,, I dont want make things worse by ME messing it up LOL it seems so complicated I dont even know what chip-set I have ???


thanks all

[Krusty]

Hi Helia

-{ Quote: "I dont want make things worse by ME" }-
You need more self-confidence. It won´t go worse if you find out first by yourself just looking around what is there on your puter thingy.

Making backup registry is easy when you

1. launch regedit first,
2. click on the text `registry ´
3. click on the menu `send registry`,
4. now you make sure the DOT is in there saying " send all registry"
5. now you browse the path and show the folder where you like to send it; you can create a brand new folder and name it.
6. Save, it takes for awhile, depends on how big is your registry

Restoring registry:
1. Find the backup folder you created
2. Double click the registry icon you named
3. All will be restored in few seconds

Ari

[Pieter_Arntz]

Hi Helia,

I know you are reluctant in installing new software but I would really like to recommend Aida32 (http://www.aida32.hu/aida-download.php?bit=32) This program will enable us to get all the info we want.
Otherwise please have a look in your Control Panel > System > Hardware > Device Manager and see if you can locate the USB controllers and tell me what it says there under Properties > Advanced

Regards,

Pieter

[Helia]

Ok there are 2 of them
First one says"VIA REV 5 or later USB universal host Controller
PCI bus 0, device 7, function 2
in advanced says "System reserved 20%

This other says
VIA REV 5 or later USB universal host Controller
PCI bus 0, device 7, function 3

In advanced says System reserved 10%
hope this is what you needed..

[Pieter_Arntz]

I hope so. I think what you need is this:
download the Via 4in1 v 4.43 from the link I mentioned before and install it.
If that doesn´t help at first, you may have to reinstall the drivers for your camera as well.

Let me know,

Pieter

[Helia]

Ok Sorry to be a pain but it has so many things on this site
http://www.viaarena.com/?PageID=2 for EG:
HTTP Download and FTP Download,and Many more listed underneath

I have no clue what one to download or what I have LOL Sorry Guys ...
P.S No Offence to anyone LMAO I am not Blonde hehehehehehhe

[Pieter_Arntz]

OK, no problem. This is the Direct download link: http://downloads.viaarena.com/drivers/4in1/VIA_4in1_443v.zip for the driver and this one for the installation guide: http://downloads.viaarena.com/installguides/DriverInstallationGuide.htm

Regards,

Pieter

[Helia]

Ok I went to the site downloaded and printed the instruction did it then It said restart computer I have and now what LOL is this all I have to do?

[Pieter_Arntz]

Well, you could try and see if it helped ;)
The setup program for the driver has run?

Regards,

Pieter

[Helia]

Ok what do yiou mean by this>> The setup program for the driver has run?
When I did the download I did what the instruction said double click on EXE.file then it installed a normal install then asked for me to restart PC and I did..
Is that rite? and All I have to do is try it LOL :)

[Pieter_Arntz]

Yes, that is what I meant. That should do the trick, hopefully.
Try it out and like I said: you may have to reinstall the cam driver as well, but first try like this.

Regards,

Pieter

[Helia]

I tryed it so far so good but,,,,,,Like I said it doesn't happen all the time I will keep you posted.

Thank you very much

[snowy]

PIETER

Compliments.....on the very fine job you did have done.


Snowy The Snowman

[Helia]

:( Well I guess I spoke to Soon Last night went on the video 6.0 ISPQ chat and it did it again so I am wondering if this is a ISPQ 6.0 Bug because someone else on it told me they get the same thing happen on lt.
It only does it when I am on that program...
What do you think?

[Pieter_Arntz]

Hi Helia,

I am totally unfamiliar with the program you mentioned.
Were the new drivers an improvement? (Were you able to use it longer before the errors started?)
If you have a normal (PS/2) keyboard lying round somewhere, you could try using that one for a while and see if that helps.
I think it is either the USB ports or the program (because you mentioned others having problems with it).
On the softwareside there is not much left we can improve for the USB ports. :(

Regards,

Pieter

[Helia]

Thanks
I will email the ISPQ Tech see if it is a bug or if it is my usb ports.

New drivers I dont know if they were an improvment because when the program starts up that it does it rite away and when it did it it showed the same drivers I told you I had didnt mention the ones I installed so not sure whats going on there

[Pieter_Arntz]

-{ Quote: " quoting: Helia link=board=27;threadid=6446;start=30#43602 date=1043161720]
when it did it it showed the same drivers I told you I had didnt mention the ones I installed so not sure whats going on there
" }-

Hi Helia,

Where did you see the same drivers?

Regards,

Pieter

[Helia]

ok when it does that it shows me low bandwith thing so I double clicked on it and it only showed the ones I told you about the 20% and 10%

[Pieter_Arntz]

Ah. OK. You had me worried there for a moment. :)
Those are the typenumbers for the hubs. I needed those to find out, what the newest suitable drivers for you were.
They are not supposed to change.

Let me know what the ISPQ Tech has to say.

Regards,

Pieter

[Helia]

Well Tech told me to do a few things first reinstalling the new version build of the program so far so good so Lets hope it stays this way,,,,I am assuming its the Program that was/is buggy LOL
I will keep you informed
Thanks Again ;)