Blackcat
January 18th, 2003, 05:30 AM
I have been running the new Spidermail since it came out of the beta stage and everything seemed to run smoothly. However on bootup this morning the box came up 'Spidermail is not installed would you like to install'. On accepting this I then received a 'SpiderMail Installation error'.
Then I noticed on this site that a new version of Dr Web was available with an integrated SpiderMail. Therefore, I uninstalled, cleaned up with a registry cleaner and installed. On rebooting, after applying my keyfile, Dr Web did not appear. I then installed again as suggested and again nothing came up in the system tray or in running processes. Very Strange! ??? ???
I then uninstalled, installed back the previous 'spidermailess' version and then installed the new version over this which it recognised- it asked me about the new integrated spidermail - and got the program up and running again but without spidermail again!!
Spidermail appears in the program list and in the Dr Web programs folder and I have tried installing and reinstalling from both places several times with little effect. The Spidermail component will not install. Although not crucial, as the main program will be able to pick up any infected e-mails I would still like the option of using Spidermail. I have also checked previous threads which have suggested cleaning up with registry cleaners which I have done. Any Ideas?
Then I noticed on this site that a new version of Dr Web was available with an integrated SpiderMail. Therefore, I uninstalled, cleaned up with a registry cleaner and installed. On rebooting, after applying my keyfile, Dr Web did not appear. I then installed again as suggested and again nothing came up in the system tray or in running processes. Very Strange! ??? ???
I then uninstalled, installed back the previous 'spidermailess' version and then installed the new version over this which it recognised- it asked me about the new integrated spidermail - and got the program up and running again but without spidermail again!!
Spidermail appears in the program list and in the Dr Web programs folder and I have tried installing and reinstalling from both places several times with little effect. The Spidermail component will not install. Although not crucial, as the main program will be able to pick up any infected e-mails I would still like the option of using Spidermail. I have also checked previous threads which have suggested cleaning up with registry cleaners which I have done. Any Ideas?