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sbkjo
January 28th, 2005, 05:03 PM
Hi,

I'm trying to backup over a network. On the target computer I have 2 disks, both shared and visible.
I can backup on the 1st disk, but not on the second one. I get an error message.
Any idea ?
Thanks and regards
sbkjo

sbkjo
January 28th, 2005, 05:33 PM
The error message I get is the following :
The file name, location or format "\\Sbkjo\H Sbkjo\portable.tib" is not valid.
Please type the file name or location in the correct format.

I tried from differents computer on the network and always get the same message.

If I try to backup the first disk of the desired "target computer" to its second disk, there is no problem. It's really linked to some network problem or configuration. Or is there a limitation of TI ?

Acronis Support
January 29th, 2005, 08:12 AM
Hello sbkjo,

Thank you for choosing Acronis True Image (http://www.acronis.com/homecomputing/products/trueimage/).

We are really sorry for the inconveniences.

First of all, please make sure you use the latest build, which is available on our web site at http://www.acronis.com/homecomputing/support/updates/. To get access to updates you should register your software first at http://www.acronis.com/homecomputing/registration/. Please disable any download managers, internet download/connection boosters, etc. before the download.

If it doesn't help please send a screenshot of the error to support@acronis.com along with the link to this thread and indicate that you want to contact Ilya Toytman.

Thank you.
--
Ilya Toytman

sbkjo
January 31st, 2005, 01:36 PM
I finally found the problem...

I had to "unshare" the partition and the share it again. After that it worked.

TurboTad
March 22nd, 2005, 03:55 PM
Hmmm.... I've got the same problem with Build 941 of the produdct.

I tried your handling of breaking the share and re-creating it, but no luck there. Tried making a brand-new share and gave it full, wide-open access to everybody and anybody and still the same error as you got. Anyone have any solutions?

Thanks,

--tad