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rmennie
January 12th, 2005, 09:04 PM
I have been having a problem with internet explorer home page. Not matter what I do it keeps changing to searchxp.com and I am having constant popups.

I have run Ad-Aware and Spybot Search & Destroy but this problem still exsists. below is the results from Hijack This.

Anyone able to help.

Logfile of HijackThis v1.99.0
Scan saved at 10:03:47 AM, on 13/01/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\mysql\bin\mysqld-nt.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\srvany.exe
C:\WINDOWS\PCard.exe
C:\WINDOWS\winuq32.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\msmp32.exe
C:\Program Files\Launch Manager\QtZgAcer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Acer\Notebook Manager\almxptray.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\MICROS~2\Office10\OUTLOOK.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\rmennie\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\xixrw.dll/sp.html#44768
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\xixrw.dll/sp.html#44768
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\xixrw.dll/sp.html#44768
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\xixrw.dll/sp.html#44768
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\xixrw.dll/sp.html#44768
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\xixrw.dll/sp.html#44768
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\xixrw.dll/sp.html#44768
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {197A8D26-DFA5-F761-1F4B-4A8703447597} - C:\WINDOWS\system32\netpo32.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [msmp32.exe] C:\WINDOWS\system32\msmp32.exe
O4 - HKLM\..\Run: [LManager] C:\Program Files\Launch Manager\QtZgAcer.EXE
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [AcerNotebookManager] C:\Program Files\Acer\Notebook Manager\almxptray.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - [url]http://a1540.g.akamai.net/7/1540/52/20040427/qtinstall.info.apple.com/saba/us/win/QuickTimeInstaller.exe[/url]
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - [url]http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1093570473010[/url]
O16 - DPF: {74FFE28D-2378-11D5-990C-006094235084} (IBM Access Support) - [url]http://www-307.ibm.com/pc/support/IbmEgath.cab[/url]
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - [url]http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab[/url]
O23 - Service: Apache Tomcat - Alexandria Software Consulting - C:\Program Files\Apache Tomcat 4.0\bin\tomcat.exe
O23 - Service: Ati HotKey Poller - Unknown - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: MySql - Unknown - C:/mysql/bin/mysqld-nt.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: PSecret - Unknown - C:\WINDOWS\srvany.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: Workstation NetLogon Service - Unknown - C:\WINDOWS\winuq32.exe
LowWaterMark
January 12th, 2005, 09:13 PM
I'm afraid we have discontinued the HijackThis log analysis service here at Wilders. See the following announcement regarding this change:

http://www.wilderssecurity.com/showthread.php?t=42148

Within that post is an image linking over to a site (http://a-sap.org) that lists a number of other security forums, some of which still provide that service. If you want your log reviewed, you'll need to pick a site and read their spyware scanning and cleaning (HijackThis posting) guidelines, following all their required steps carefully, and then posting as directed.

Two of the bigger forums for HijackThis log processing, (meaning they process more log threads each day than many others) are: SpywareInfo.com (http://www.spywareinfoforum.com/index.php) and CastleCops.com (http://castlecops.com/forums.html).