EWIDO---unknown update format 2?

[ghodgson]

Can anyone throw any light on this update error I started to get when doing manual updates fromEwido yesterday?
I run XP home 1, with EWIDO ver 3, and everything was working fine until yesterday, when it started to report......
update available.... followed by.... unknown update format 2?
Thanks Gordon

[?waters]

Hi
i have had same problem.Iam useing sygate firewall. If i check enable stealth browsing and anti ip spoofing i get same problem.Uncheck these then i am ok

[peter.ewido]

Yep, that can be the cause. Btw. we tried to answer to your support-mail, but unfortunately the mail bounced (invalid mx-entry) ;(

[ghodgson]

Thanks folks, I will try that. I dont understand why your e mail bounced though, as your auto response got through OK beforehand. ????????????.
Thanks Gordon