unresolved symbols

[sentrum]

I have had problems installing the “ Acronis True*Image 8.0 Server for*Linux” I have two servers both running Redhat ES3.0 one has the kernel-2.4.21-20.ELsmp and kernel-source-2.4.21-20.EL packages and the other kernel-2.4.21-20.0.1.EL and kernel-source-2.4.21-20.0.1.EL after running the install script ./trueimage-setup and it completing successfully I then go onto running trueimagecmd —list which says “Cannot find the necessary program modules. Please reinstall the program.” I have tried to modprobe snapapi and I get this error message from both machines:

[root@server trueimagelinuxserver8.0-833.d.e]# modprobe snapapi
/lib/modules/2.4.21-20.ELsmp/kernel/drivers/block/snapapi.o: unresolved symbol flush_signals
/lib/modules/2.4.21-20.ELsmp/kernel/drivers/block/snapapi.o: unresolved symbol kunmap_high
/lib/modules/2.4.21-20.ELsmp/kernel/drivers/block/snapapi.o: unresolved symbol get_super
/lib/modules/2.4.21-20.ELsmp/kernel/drivers/block/snapapi.o: unresolved symbol unlock_buffer
/lib/modules/2.4.21-20.ELsmp/kernel/drivers/block/snapapi.o: unresolved symbol submit_bh_rsector
/lib/modules/2.4.21-20.ELsmp/kernel/drivers/block/snapapi.o: unresolved symbol kernel_flag_cacheline
/lib/modules/2.4.21-20.ELsmp/kernel/drivers/block/snapapi.o: unresolved symbol register_chrdev
/lib/modules/2.4.21-20.ELsmp/kernel/drivers/block/snapapi.o: unresolved symbol __wait_on_buffer
/lib/modules/2.4.21-20.ELsmp/kernel/drivers/block/snapapi.o: unresolved symbol blkdev_put
/lib/modules/2.4.21-20.ELsmp/kernel/drivers/block/snapapi.o: unresolved symbol bdget
/lib/modules/2.4.21-20.ELsmp/kernel/drivers/block/snapapi.o: unresolved symbol get_gendisk
/lib/modules/2.4.21-20.ELsmp/kernel/drivers/block/snapapi.o: unresolved symbol set_bh_page
/lib/modules/2.4.21-20.ELsmp/kernel/drivers/block/snapapi.o: unresolved symbol __pollwait
/lib/modules/2.4.21-20.ELsmp/kernel/drivers/block/snapapi.o: unresolved symbol drop_super
/lib/modules/2.4.21-20.ELsmp/kernel/drivers/block/snapapi.o: unresolved symbol highmem_start_page
/lib/modules/2.4.21-20.ELsmp/kernel/drivers/block/snapapi.o: unresolved symbol blkdev_get
/lib/modules/2.4.21-20.ELsmp/kernel/drivers/block/snapapi.o: unresolved symbol blk_get_queue
/lib/modules/2.4.21-20.ELsmp/kernel/drivers/block/snapapi.o: unresolved symbol _alloc_pages
/lib/modules/2.4.21-20.ELsmp/kernel/drivers/block/snapapi.o: unresolved symbol kmap_high
/lib/modules/2.4.21-20.ELsmp/kernel/drivers/block/snapapi.o: unresolved symbol __free_pages
/lib/modules/2.4.21-20.ELsmp/kernel/drivers/block/snapapi.o: unresolved symbol irq_stat
/lib/modules/2.4.21-20.ELsmp/kernel/drivers/block/snapapi.o:
Hint: You are trying to load a module without a GPL compatible license
and it has unresolved symbols. The module may be trying to access
GPLONLY symbols but the problem is more likely to be a coding or
user error. Contact the module supplier for assistance, only they
can help you.

/lib/modules/2.4.21-20.ELsmp/kernel/drivers/block/snapapi.o: insmod /lib/modules/2.4.21-20.ELsmp/kernel/drivers/block/snapapi.o failed
/lib/modules/2.4.21-20.ELsmp/kernel/drivers/block/snapapi.o: insmod snapapi failed



The build number of “True*Image 8.0 Server for*Linux” is 833.

Both systems have the stock standard Redhat kernel, not a self compiled kernel.

Thanks

[Acronis Support]

Hello sentrum,

Thank you for purchasing Acronis True Image (http://www.acronis.com/enterprise/products/ATISLin/).

Please contact support@acronis.com and indicate in the subject of the letter that you want to contact Marian Fadeeva.

Thank you.
--
Ilya Toytman