Acronis Disk Editor: Can't copy

[uest545456]

I want to copy from damaged hard drive 20GB to another hard drive 40GB. But it said no not have enough space for completing the operation. The hd 40 GB are empty!!! This funny! The hd 40Gb with partition FAT32 and without partition still said not enough space. Why? This BUG?

[TheQuest]

Hi, uest545456

Welcome to you,

-{ Quote: "I want to copy from damaged hard drive 20GB to another hard drive 40GB. But it said no not have enough space for completing the operation. The hd 40 GB are empty!!! This funny! The hd 40Gb with partition FAT32 and without partition still said not enough space. Why? This BUG?" }-
I think you have made a mistake in saying what Acronis Tool you are using, Acronis Disk Editor will not copy or clone anything, it is for Editing the Boot or Partition[s] Information on a HDD, and should be use with very great care.

If you mean Acronis Migrate Easy, or Disk Clone [a tool in TrueImage] then if the 40GB HDD is all ready formatted, you will get a warning as it [which ever] can not migrate or clone to to used space.

You should let it delete the used space so can it [which ever] can migrate or clone.

Hope this is of some help.
Take Care,
TheQuest 8)

[Acronis Support]

Hello uest545456,

Thank you for using Acronis products (http://www.acronis.com/homecomputing/products/).

We are really sorry for the inconveniences.

Please contact support@acronis.com regarding this issue. Please let us know the full name of the product you use and send us Acronis report file (see http://www.wilderssecurity.com/showthread.php?t=55317 for details).

Thank you.