javacool
December 16th, 2002, 04:58 PM
-{ Quote: "Announcing the ZoneAlarm User Community! Zone Labs is proud to unveil a newonline discussion forum for users of the free product ZoneAlarm. We invite
ZoneAlarm users to stop by, ask or answer questions, and get to know other
users. This is a special preview look at this new community; we'll be
linking to it from our Support pages in a few days.
To check it out, go to
http://www.zonelabs.com/store/content/support/userCommunity/userComm_agreement.jsp We hope you enjoy it!
***
--Zone Labs" }-
Also from ZL:
-{ Quote: "
Q: Why is this forum just for ZA? Why not ZA+ and ZAP?
A: We wanted to offer it to just ZA users for now, since they had no route
for support. (As free users, they weren't officially eligible to get Tech
Support, but many folks still wrote in anyway.) This gives them a place
where they can hopefully find someone with useful experience and advice. So
that's the main benefit--to create a helpful place for them. Also, by
reducing the number of ZA users in the Tech Support queue, this allows Zone
Labs to give ZA+ and ZAP users more attention.
Of course, many questions that will be posted in this forum are common
across our entire product line--"What does this alert mean? What does this
feature do?" So it's probably that useful information for all products will
appear here.
And finally, as a practical matter, we don't really have a way to limit this
to solely ZA users. It's officially just for ZA, but we're not going to keep
people out.
" }-
Best regards,
-Javacool
ZoneAlarm users to stop by, ask or answer questions, and get to know other
users. This is a special preview look at this new community; we'll be
linking to it from our Support pages in a few days.
To check it out, go to
http://www.zonelabs.com/store/content/support/userCommunity/userComm_agreement.jsp We hope you enjoy it!
***
--Zone Labs" }-
Also from ZL:
-{ Quote: "
Q: Why is this forum just for ZA? Why not ZA+ and ZAP?
A: We wanted to offer it to just ZA users for now, since they had no route
for support. (As free users, they weren't officially eligible to get Tech
Support, but many folks still wrote in anyway.) This gives them a place
where they can hopefully find someone with useful experience and advice. So
that's the main benefit--to create a helpful place for them. Also, by
reducing the number of ZA users in the Tech Support queue, this allows Zone
Labs to give ZA+ and ZAP users more attention.
Of course, many questions that will be posted in this forum are common
across our entire product line--"What does this alert mean? What does this
feature do?" So it's probably that useful information for all products will
appear here.
And finally, as a practical matter, we don't really have a way to limit this
to solely ZA users. It's officially just for ZA, but we're not going to keep
people out.
" }-
Best regards,
-Javacool