Server Connection Failure

[pbeier65]

Hi,

Can't seem to find an answer to this one on the forum.

When the program tries to update - and error window appears stating:

Server Connection Failure

This also happens when I try to do a manual update.

Have the following system specs.

Hope you can help.

Paul

NOD32 Antivirus System information
Virus signature database version: 1.919 (20041109)
Dated: Tuesday, November 09, 2004
Virus signature database build: 4968

Information on other scanner support parts
Advanced heuristics module version: 1.010 (20040902)
Advanced heuristics module build: 1061
Internet filter version: 1.001 (20031104)
Internet filter build: 1012
Archive support module version: 1.021 (20040917)
Archive support module build version: 1101

Information on installed components
NOD32 For Windows NT/2000/XP/2003 - Base
Version: 2.12.2
NOD32 For Windows NT/2000/XP/2003 - Internet support
Version: 2.12.2
NOD32 for Windows NT/2000/XP/2003 - Standard component
Version: 2.12.2

Operating system information
Platform: Windows XP
Version: 5.1.2600 Service Pack 2
Version of common control components: 5.82.2900
RAM: 511 MB
Processor: AMD Athlon(tm) 64 Processor 3000+ (2001 MHz)

[Blackspear]

Can you please download a FRESH copy of Nod32 as there is a NEW version 2.12.3

Uninstall your current version.

Remove the Eset folder from C Drive> Program Files

Install your FRESH copy of Nod32

Let us know how you go...

Cheers ;D

[Marcos]

1. Make sure the update server is set to Choose automatically in the update setup (unless you update from a local mirror)
2. If you use a dial-up connection, make sure it is selected in the advanced update setup. Also, it's recommended you enable the task to check for newer updates upon every connection to the Internet in Scheduler in the main Control Center window
3. Make sure an Internet connection is already established at the time you perform update
4. Check the proxy settings in the advanced update setup. If you don't use a proxy, make sure the use of proxy is disabled, otherwise check if it's set up correctly

[Blackspear]

Most of the settings Marcos is describing can be found here: http://www.wilderssecurity.com/showthread.php?t=37509

Hope this helps...

Cheers ;D